Payments late

Discussion in 'Ellmount Gaming' started by Biti, Nov 10, 2016.

Ellmount Gaming
  1.  
    Biti

    Biti Active Member

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    Got a mail about the payments of september. I got the mail today and in 2 or 3 weeks they are going to send out the first batches of payments.

    Quite late to explain why september-payments aren't made yet + vage about when it will be paid. Lack of cash or what's happening here?
     
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    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    Hi biti,

    Yes you are right we dont have funds available right now to pay affiliates for September. Its already 20 days delayed and counting.

    I will update you here and via newsletter when we will pay.

    Big shame and I know there is no excuse.

    Thanks, Ellmount Affiliate Team
     
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  4.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    SERIOUSLY??? :eek:

    KK
     
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    Biti

    Biti Active Member

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    It seems to. I got more respect for somebody telling it straight how things are instead of vague BS about the bank that is making a problem of nothing or a technical problem.

    But it is a worrying fact. How long is lifetime in this case if affiliates can't even be paid? Can players be paid if they win a big prize ? Etc.
     
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    Aeternus

    Aeternus Affiliate Guard Dog Member

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    Are players being paid?

    Sounds very worrying to me.
     
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    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hi,
    players are getting paid and yes if you signed up on rev share we will pay you lifetime.
    will update when bankwires are being paid hopfully alot quicker then estimated.
     
  12.  
    Bombati

    Bombati Active Member

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    Jesus thank god I swerved this one


    Sent from my iPhone using Tapatalk
     
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    Biti

    Biti Active Member

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    Yes, lifetime, but how lifetime will be lifetime? There are so many brands popping up and closing their business after a while because of many reasons of which the lack of cash is for sure one of the most common.

    Not be able to pay affiliates a share of the profit that is made by their players, is not a good sign.
     
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    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hi biti,

    lifetime would be as long as we are around.

    the only thing would be if we would go out of business, which is not something we plan to do.

    we've been around since 2005 and have paid affiliates every since.

    speak soon with some good updates.
     
  19.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hey folks,

    just an update that we will start processing the first batches of wires tomorrow.

    we aim to have processed all bank wire affiliates by end of next week for september as well as october.

    note that skrill and neteller for october was paid already yesterday.
     
  20.  
    BadSanta

    BadSanta New Member

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    thats the first honest response ive seen from an affiliate manager. we are owed a couple of months but at least i know where we stand.
     
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  24.  
    GCPortals

    GCPortals Affiliate Guard Dog Member

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    Thanks Biti for including this link in my issue. I hadn't seen it. This brings it all into perspective and sheds some light on the position that was taken in my issue. Agreeing on the intent but not fixing the problem and also making comments on the players play being negative. If they don't have money to pay, it doesn't matter what I have to say and there will always be a good reason or excuse not.
     
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