No new depositors in March ?

Discussion in 'Rewards Affiliates' started by inspiration, Mar 30, 2014.

RewardsAffiliates
  1.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    This month seems to be very odd compared to other months :

    month new dep clicks dld signups new players
    Mar-14 0 974 332 64 23
    Feb-14 9 807 307 77 46
    Jan-14 4 790 332 86 35
    Dec-13 5 836 335 85 33
    Nov-13 6 910 382 98 39
    Oct-13 10 1116 512 142 77
    Mar-13 7 1,518 334 108 21



    Well I am not accusing Rewards Affiliates they shave me because I have contributed to all the topics about cross promoting but this is really awkward.

    Anyone experiencing the same ?
     
  2.  
    TheGooner

    TheGooner Affiliate Guard Dog Member

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    How do you get those reporting details at Rewards Affiliates?

    My monthly report does not show a deposits field.
    Date - Clicks - Downloads - Registrations - New Players - Betting Players - Wagered - Earned

    You seem to have 23 new players - how can you tell that they are not depositors?
     
  3.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    I am on wagershare, #new depositors field is not available when you are on the old revenue share.

    Other Total

    Number of SubAffiliates 7
    Earnings from SubAffiliates $0.00
    Carry Over $0.00
    Special Promotions $0.00
    Chargebacks $0.00
    Prev Month Chargebacks $0.00
    New Depositing Players 0
    Prev Month New Depositing Players 9
    Gaming Taxes and Fees $0.00
     
  4.  
    TheGooner

    TheGooner Affiliate Guard Dog Member

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    ah - OK.

    I'm looking through my RA reporting and it looks normal this month - however I do see a couple of reporting discrepancies with totals from different reports that I've not noticed before - so it's possible that they have a reporting error somewhere?
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I have 10 sub affiliates, not one earns me a cent.
    have you ever seen earnings from the 7 you have?

    it will only be odd if you have zero next month
     
  6.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    never earned a cent with sub affiliates.

    I can not remember a month with no new depositors, only this month.
     
  7.  
    Renee

    Renee Affiliate Program Representative

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    Thanks for bringing this to my attention.

    As Gooner mentioned, it is a reporting error. We are making some changes to be in line with our UK licence application. The discrepancies are simply just errors due to some stored procedures being missed in the update on the front end. All the data is still there, it is just not being displayed correctly.

    The monthly report is correct so please check that out in your stats.

    The dashboard is one that was missed and should hopefully be updated sometime today.

    Also, I should note that the depositing players field only counts players who have deposited $18 or more.

    BTW you guys are welcome to send me an email if you notice things like this. They will get picked up and fixed far quicker that way.

    Cheers
     
  8.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    Checked today still showing the same : no new depositors in March, first time in years.

    Redirecting the traffic and replacing as RA is not converting for me anymore, awkward but a fact.
     
  9.  
    Renee

    Renee Affiliate Program Representative

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    As I mentioned yesterday, the data is there, it is just not displaying correctly.
    Although we did try to fix it yesterday, it was not completed. I have spent the last 9 hours working with my guys to get it done as the person whos job this is is out of the office and it is still not done. It may not even be fixed tomorrow, but I will be working with him ALL DAY to get it sorted the best I can. Again, an email would have told you this much sooner.

    I didnt want to post your stats on the forum. If you would like me to I would be more than happy to send you the info you are wanting via email.

    Why not get in touch with me and talk about it?
     
  10.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    I will wait until it is fixed.
     
  11.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    The stats report is showing 1 have (had) 1 new depositor in March. Cool....................
     

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