Maxino Closing - Players TAGGED

Discussion in 'Betsson Group Affiliates' started by Guard Dog, Mar 28, 2015.

  1.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    It looks like the latest PLAYER email is stating that Maxino casino is closing down. In addition, there are 2 buttons in that email that are untagged buttons. :( Which means, they are closing down the casino they bought and now pushing the players to their CasinoEuro property.

    CasinoEuroTagged.png This image is of a banner I picked on a random website (and after I cleared all cookies). Note there is a CasinoEuro affiliate token and code.

    CasinoEuroUntaggged.png This image is after clearing cookies and then using the 2 links inside the player email :(


    So - the only way they could be tracking the player is if they are doing it internally somehow, which I very seriously doubt.


    Be warned.
     
    roey likes this.
  2.  
    bonustreak

    bonustreak Administrator Staff Member

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    We are talking about Affiliate Lounge... Nothing shocks me
     
  3.  
    BettingMalta

    BettingMalta Affiliate Guard Dog Member

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    Affiliate Lounge...is about Betsson group....how is your affiliate experience with them?
     
  4.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Not the best by a long shot.
    They have definitely pulled a few "unsavoury stunts" on their affiliates over the last few years. :(

    Unfortunately, because I "got into bed" with them back in 2008 and built up a reasonable player base, I have had to grit my teeth and stick with them through thick & thin, or risk losing potential future earnings from the players I sent there.

    I do think they are 100% safe and fair for players and they are honest (if very tight) with their affiliates and pay on time (early) every month, but I would NOT recommend any affiliates start working with them now.
    There are loads of much better alternatives.

    KK
     
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  5.  
    BettingMalta

    BettingMalta Affiliate Guard Dog Member

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    @KasinoKing : if I have to start now, what do you suggest? Let's say not more than 10 casinos to sponsor for my new website :)
     
  6.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Which countries to you mainly want to target?
    My suggestions would be different, especially between UK, USA or European targeting.

    KK
     
  7.  
    PaaskeUK

    PaaskeUK Affiliate Guard Dog Member

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    I think you have been bit hasty with this post and rogue them without getting confirmation first?

    Also that player email you have checked. Are you sure that player was actually tagged by an affiliate to start with? As then why would it contain affiliate code :) just saying...

    I am sure anyways they must be doing this internally surely. Also back November last year we had same thing when Maxino closed to UK players and they sent email including me referring players to MrSmith Casino I do not remember any discussion back then? But I checked back then and there was some kind of tracking code in it then.

    No matter what I have contact them higher up to have response in this and also asked them to kindly join this thread.

    All players that transfer their account to one of our sister companies will be tagged to you accordingly, just as they were on Maxino!
     
    Last edited: Mar 30, 2015
  8.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    They have been Rogued for years and it was anything but hasty, lol.

    And - where is that quote coming from and where is the proof of the statement? The links are definitely not tagged. Whether they do something internally is their burden of proof. I only brought this to everyone's attention so that they could contact their affiliate manager.
     
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  9.  
    PaaskeUK

    PaaskeUK Affiliate Guard Dog Member

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    Fine with Rogued. But this specific post I just found was bit hasty when there is no 100% proof they are not tagging players thats all.

    Quote is from email they sent out to affiliate here is whole email ;)

    Maxino is Moving!

    Dear Partner,
    Maxino has always wanted to offer our clients the best possible user experience and amenities and due to that we have decided to close our site and merge with our sister companies CasinoEuro, MrSmith , SverigeAutomaten and NorgesAutomaten on the 6th of April.



    This will regrettably result in the closure of your player’s Maxino accounts, but they will all receive an email where they can transfer their account to one of our sister sites.

    Once they have transferred their account to one of our sister sites, they will enjoy all the great features they have to offer compared to Maxino:




      • Welcome Bonus
      • Mobile Compatibility for over 100 games
      • A huge game selection of up to 400 games
      • Regular personal bonus offers
      • Personal time which shows you recent activity
      • Jackpot notifications and exclusive offers
      • Intuitive and easy-to-use layouyt
      • 24/7 customer support


    All players that transfer their account to one of our sister companies will be tagged to you accordingly, just as they were on Maxino!

    Please contact your account manager our support@affiliatelounge.com should you have any further questions regarding this matter.

    Thanks and Best Regards,

    [​IMG]
    [​IMG]

    [​IMG]
     
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  10.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Well, that is great news then! I am not an affiliate and was contacted by a worried affiliate of theirs. My duty is to relay the news. I think I did that job. I am glad one of their affiliates came in with this email, should make affiliates feel better about this - thanks for relaying it to everyone.
     
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  11.  
    PaaskeUK

    PaaskeUK Affiliate Guard Dog Member

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    No worries mate ;) BUT this does not give them the "get out of jail Free card" :) When I hear from them I will report back here and interesting to see if someone from AL will step out and comment here.
     
  12.  
    Alison Brincat

    Alison Brincat New Member

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    All accounts with balances are to be paid out when they have a balance over 10 EUR. However we are informing the Maxino customers that they might continue to play on CE sites as Maxino is partnering with them. So the customers need to register a new account at CE, there is no actual account transfer.

    Maxino clients that have registered with CE, get the same aff-tags when the accounts are created. The customer will need to signup for the CasinoEuro account and the tagging to the affiliate will be an internal process. By using the link sent to the customer in the email they will be tracked to the affiliate via an internal process.

    Players have the opportunity to obtain special offers when they sign up to the CasinoEuro account and will be contacted in due course.

    Please feel free to contact us on support@affiliatelounge.com, or your account manager for more information.

    Regards

    Betsson Group Affiliates.
     
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  13.  
    Alison Brincat

    Alison Brincat New Member

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    Hi KasinoKing

    We are very interested in hearing your feedback as to how we can make Betsson Group affiliates better. Your affiliate manager will be contacting you personally regarding this.

    Thanks

    Alison
     
  14.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    I did not receive this email Affiliate Lounge yet.
    Need to check if my contact details are up to date in my aff account.
     
  15.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Thanks for the information Allison, the title of the thread is now changed to appropriately represent that the players ARE being tagged to the affiliates.
     
  16.  
    bonustreak

    bonustreak Administrator Staff Member

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    So Mr Smith who claimed to be an independent white label is not really an independent brand?
     
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  17.  
    AussieDave

    AussieDave 18 years & still going!

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    Good spot and excellent question :)
     
  18.  
    Alison Brincat

    Alison Brincat New Member

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    Hi Guys

    Mr Smith, which was previously branded as Harry Casino was a white label, till it was rebranded as Mr Smith and is now owned by Betsson Group
     
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