Live Casino Partners has now added the Live Chat service to its casinos!

Discussion in 'Live Casino Partners' started by gabriel_LCP, Jun 15, 2015.

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    gabriel_LCP

    gabriel_LCP Affiliate Guard Dog Member

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    Hi AGD'ers!

    I hope you are starting off your week on the right foot!

    I wanted to share the news that Live Casino Partners has added the Live Chat feature to all of its brands. So in our previous thread, I mentioned the addition of BetRealm.com to our affiliate program. So now we are offering the live chat service for CelticCasino.com, FairwayCasino.com, LuckyLiveCasino.com, 1LiveCasino.com and BetRealm.com.

    We have actually had this Live Chat feature since the beginning of February but decided to make it public recently since we now know how much more improved our numbers have been. We can confirm that almost immediately we noticed an increase in conversions and retention and are happy to move forward with this. Our players have greatly appreciated this we are now providing an immediate customer service solution for them.

    We have a team of 4 professional chat agents that have had many years of experience in the customer support area so players will never feel unattended by our overall support team. They are fluent in both English and Spanish but will work with a translator on any other language. Our chat agents are Lucrecia, Natalia, Stefania and Fabrizio.

    If you want to go try them out and see how they work, you are all more than welcome to have a chat with them. If you have any comments you are more than welcome to share them.

    You can each me by email at gabriel@livecasinopartners.com or via a PM.
     
    RyanWeb likes this.
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    RyanWeb

    RyanWeb Affiliate Guard Dog Member

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    Will make note of that on your review articles (content refresh) :) IMO live chat support is a must have for an online casino!
     
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    gabriel_LCP

    gabriel_LCP Affiliate Guard Dog Member

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    I agree with you Ryan! Players have come to expect quick solutions regarding any topic related to their account, games, payouts, etc and we are happy to be able to offer this to them.
     
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