I need HELP!

[Dean]

I am at my wits end, Sarah used to be my affiliate manager who was great and help me when needed, now I have a new manager things aren`t as good.

I emailed last week for an email change and to have my campaigns cleared out, and not long after a received a reply but it wasn`t from my manager. I was told that I could access my account to make the email changes and then asked why about the campaigns... ... well I knew that I couldn`t change my email address myself but checked again anyway.

I sent back a reply about the address and the campaigns and hear nothing! I re-replied and still nothing!

I left it a few days and then started over and emailed, the auto response arrived but guess what, yes... nothing else.

The support I have had regarding this matter is terrible, and to not even know about email changes is just crazy.

I`m still waiting for support!

 

[Guard Dog]

I don't have any Luckyjar contacts besides Sara. I will notify her of this post. If anyone else have other contacts, please let Dean know.

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[pdjoe]

You can try KonstantinosV (at) luckyjar.com

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[Dean]

Thanks guys, I`ve just forwarded on my last emails to KonstantinosV, see what he has to say now.

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[Dean]

I should of emailed Konstantinos in the first place instead of using the contacts, he`s sorted it all out.

 

[pdjoe]

Happy to hear you got the needed help!

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[admin]

A reminder is sent to all affiliate managers.

 

[admin]

A reminder is sent to all affiliate managers.

 

[Dean]

Well after a hacker attacked my site I`ve had to work like a busy bee and start over with better security. Due to this I have a new email address and contacted Konstantinos straight away, this was days ago and 3 emails ago too... I`m still waiting

Would someone please help me.

 

[admin]

The Affiliate Management team has been notified of the new post.

 

[Dean]

It`s amazing, I post here and then get a response Ha!

Again, it`s all sorted and let`s hope for good this time

 

[admin]

The Affiliate Management team has been notified of the new post.