Help with contact

[D57]

As you can tell with my previous posts i've had problems for a few months with AH now, it's taken me a few weeks of pestering but i've always managed to get my cheque somehow.

This month once again the payment is 2 weeks late so far, i've waited over a week since sending an email without a single reply and there's no answer on the number i was given by Lucy Rowe a few months ago.

Has anyone got anymore contact details for anyone at affiliate hub? I've also tried the contact form on the website which doesn't seem to be monitored.

 

[D57]

Just a quick update, i have spoken to Lucy this morning who is going to chase it up for me

 

[slotplayer]

its just me that has trouble with the password reset not working?

 

[DeannaD_IA]

As you can tell with my previous posts i've had problems for a few months with AH now, it's taken me a few weeks of pestering but i've always managed to get my cheque somehow.

This month once again the payment is 2 weeks late so far, i've waited over a week since sending an email without a single reply and there's no answer on the number i was given by Lucy Rowe a few months ago.

Has anyone got anymore contact details for anyone at affiliate hub? I've also tried the contact form on the website which doesn't seem to be monitored.

Hi,

If you would like to email me directly, I can liaise with the Accounts department at Sky - please feel free to do so by emailing skyaffiliatehub (at) incomeaccess.com.

You can also reach me by phone at +514 849 8595 ext. 207.

Best regards,
Deanna

 

[D57]

Has anyone received a payment from income access since they took over? I expected one by now but as yet i've had nothing.

 

[DeannaD_IA]

Has anyone received a payment from income access since they took over? I expected one by now but as yet i've had nothing.

Hi D57,

Payments were issued last week by Income Access on behalf of Sky - if you could please email me your username, I can look further into your account, as there were a few payments that failed due to the account details provided.

Please contact me at the email address above in my previous post

Best regards,
Deanna

 

[D57]

I emailed today but haven't heard back yet.