Help: NetRefer player stats...?

KasinoKing

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Does anyone understand NetRefer player stats? :confused:

I'm trying to work out what's going on with the player below - this pattern runs right through the month:
He deposits on about 12 days - over €3,000 in total...
NGR though for the month is -€173
However - he does not appear to have made ANY withdrawals! :eek:
(There are 2 more columns on the report: Payouts and Contributions - but all are 0).

Why does he keep depositing when he appears to be winning, but not withdrawing... ? o_O

NRplayerdata.jpg


And what do "Customer Account" and "Casino" on every day mean?

Can anyone explain this report please?
Cheers,
KK
 

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eenzoo

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Unfortunately you can´t see withdrawals in Netrefer stats. It could be possible he cash his money out and deposit it again.
 

Casino-Matt

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You are lucky you even see deposit amounts, most dont even tell us that.

That one Leo by any chance?
 

KasinoKing

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You are lucky you even see deposit amounts, most dont even tell us that.

That one Leo by any chance?
No - it's Come On.
Never looked at these player reports before - so I was assuming "Payout" meant withdrawal.
From what everyone has said - looks like it's not :(
Always find it hard to understand why some players do masses of deposits & withdrawals - even on multiple consecutive days - but I know some people do that. I guess that's the case here.

KK
 

Casino-Matt

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I believe so, I have one guy who I think deposits and withdraws thousands per day, 4 or 5 days per week.

Takes all sorts but looking at the behaviour thatbis shown, it all adds up.
 

baldidiot

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And what do "Customer Account" and "Casino" on every day mean?

The customer account references are transactions - note that's where the deposits are. The negative values are transaction fees - notice how in most they're bang on 1%. One isn't but I think bonuses end up in that column as well.
 

gobo

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They can turn on withdrawals if they want.
 
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