GoWild Predatory Terms

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Jack Lee

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I found the following term on GoWild which might explain my drop in earnings. Anyways I find it predatory to lower affiliates commission. I think AGD should reconsider GoWild as a platinum sponsor if they dont remove the term asap:

8.4.4. We reserve the right to decrease the amount of your Commission to a lower percentage if during any three (3) month period you fail to deliver any new Players.
 

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AussieDave

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@Guard Dog - I take it the AGD software which scans affiliate programs T&C's (looking for changes), is still broken?
 

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GoWildCasino

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Hello @Jack Lee,




The Affiliate Agreement Term you have expressed concerns about is there to protect us from any potential abusive behavior. This term is only enforced in extreme cases and only with prior written notice, well-ahead of the change.

Any changes done to the commission structure of an affiliate are transparently displayed in the affiliate’s dashboard.

Should you want to know our opinion regarding the drop in earnings you mentioned, please send us a private message via the AGS forum or an e-mail at team@gowildaffiliates.com containing your affiliate username and as much details regarding your concerns as possible and we will get back to you asap, during office hours.

We wish you a lovely weekend.
 

AussieDave

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8.4.4. We reserve the right to decrease the amount of your Commission to a lower percentage if during any three (3) month period you fail to deliver any new Players.

The Affiliate Agreement

"Agreement", now there's a loose term.

A "player quota" clause has been retroactively applied to previously agreed (click wrap) GoWild affiliate Agreements.

@GoWildCasino - the clause specifically states, "We reserve the right". Meaning , GoWild et al, can change the commission to any figure they like, even 0% commission if, in the event an affiliate does not refer "new Players".

Oh and BTW, the term "Players" is a plural. Meaning more than one. But it could also mean INFINATE players too.

Over and above the fact its been retroactively applied, its also ambiguous!
 
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Jack Lee

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Wow... To protect yourself?
This term is predatory!

IMO you should be removed from platinum partners and be put with the rest of the scammers in the Rouge pit to protect US AFFILIATES from YOU!
 

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A reminder is sent to all affiliate managers.
 

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A reminder is sent to all affiliate managers.
 

Jack Lee

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I can see that Go Wild has been on forum today, but they are still avoiding to address this issue. Other programs has been rouge listed due to terms like this. Why is no action taken against these jokers?

"8.4.4. We reserve the right to decrease the amount of your Commission to a lower percentage if during any three (3) month period you fail to deliver any new Players."
 

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Guard Dog

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I can see that Go Wild has been on forum today, but they are still avoiding to address this issue. Other programs has been rouge listed due to terms like this. Why is no action taken against these jokers?

"8.4.4. We reserve the right to decrease the amount of your Commission to a lower percentage if during any three (3) month period you fail to deliver any new Players."

Agree -Sponsors are not allowed to have these terms. It is cause for immediate sponsor revocation. I will have a chat with GoWild - was waiting on some news from a face-to-face, but this may push the agenda up. Thank you for posting that.
 

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Guard Dog

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@Guard Dog - I take it the AGD software which scans affiliate programs T&C's (looking for changes), is still broken?

It appears so, I didn't believe it was broken - but there are several terms it is not catching. I will have a look at it this week... my apologies about this, I patched it previously, saw it working fine, but I'm not getting alerts and the backend DB is not updated (except that I can see the runs happening).
 

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KasinoKing

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Agree -Sponsors are not allowed to have these terms. It is cause for immediate sponsor revocation. I will have a chat with GoWild - was waiting on some news from a face-to-face, but this may push the agenda up. Thank you for posting that.
I met them Face-to-face in Amsterdam and mentioned this clause.
Personally I don't have any problem with it - I just see it as protection for the operator against rogue or fraudulent affiliate activity - which is what they said too! They also said they have never invoked the clause, but if it is a problem for AGD approval, they will remove it. I guess they will be back in the office next week...

KK
 

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Shay

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I met them Face-to-face in Amsterdam and mentioned this clause.
Personally I don't have any problem with it - I just see it as protection for the operator against rogue or fraudulent affiliate activity - which is what they said too! They also said they have never invoked the clause, but if it is a problem for AGD approval, they will remove it. I guess they will be back in the office next week...

KK

That is some logical leap that they are taking. No where in the term, quoted below, does it say the words rogue or fraudulent. If one were designing a term to protect against those things, it may make sense to put them in the term.

"8.4.4. We reserve the right to decrease the amount of your Commission to a lower percentage if during any three (3) month period you fail to deliver any new Players."

I guess I will wait to see whether it is a problem with AGD (hint: it should be a problem considering how it is worded) before I form any further opinions. If I formed an opinion right now, I'd suggest something stinks and yet some people are acting as if nothing smells odd.
 
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Engineer

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I checked https://gowildaffiliates.com/terms just now, and it looks like 8.4.4 has been changed to this:

8.4.4. We reserve the right to change your chosen payment structure (including the amount of your Commission) upon written notice to you. Any such change will take effect from the date of such notice.

So now it's even more vague.

If a clause is there to protect against fraud or abuse, then clearly state that. Otherwise, anyone at the company can use it willy-nilly on whoever they want, even on affiliates who haven't broken any rules.

If I make a deal with a program for XX%, I expect to receive XX% on those players indefinitely, regardless of how much of my traffic they are able to convert in the future. If the players are still depositing, we are both making money -- no further discussion or blackmail required.
 

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Shay

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Again, not part of their "fraud protection" even in the rewritten version...

They cover their asses for fraud and shady activities in the following:

8.6.1. We reserve the right to withhold all amounts due and payable to you under this Agreement if we have reasons to suspect that you are involved in any Fraud related activity, whether or not the withheld amounts relate to the event in question. If we believe that a Fraud has taken place by any Player, we will be entitled to withhold any amounts due to you in connection with such Fraud. We will also be entitled, in the foregoing events, to offset from future amounts payable to you any amounts already received by you which can be shown to have been generated by Fraud.

and

8.6.4.
If we determine, at our sole discretion, that you engaged in Fraudulent Activity or any activity prohibited by virtue of this Agreement, including, without limitation, any activity that involves Excluded Territories, or that you have otherwise breached any of your representations, warranties or undertakings in this Agreement, we reserve the right (without limiting any other rights or remedies available to us) to withhold any amounts due and payable to you hereunder, whether or not generated by such prohibited activities or breach. Under the abovementioned circumstances, we will also be entitled to set-off from future amounts payable to you any amounts already received by you, which can be shown to have been generated by any Fraudulent Activity.

They also have another clause as we keep reading, which gives them the right to reduce commission or close an account due to lack of activity:

8.6.5. If your account has been inactive for more than three (3) months at any time during this Agreement, we reserve the right to restructure, on an individual basis, the Remuneration calculation model applicable to your account, including in respect of any Commissions due, or to terminate this Agreement.

So for me, in conclusion - when they are addressing fraud, they are not shy about dropping the word fraud into the clause. Tell me again how the 8.4.4 & now 8.6.5 clauses do anything other than to give them a license to take from affiliates?

I'll wait...
 

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bonustreak

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IMO- This is the way other of the future terms are going to be. IF this is retro and against you then contact the AM, IF you are new and deciding to market for this brand then you have been warned about the
terms. Bet365 has WAY worse terms than this but affiliates still brag about this program all day long! Some aff programs have made it so they are only paying aff via bitcoin, they forced us to accept a currency other than what we originally agreed to but they are not rogued!

GW contacts have posted many times that IF you are an affiliate of theirs, and you have an issue contact them to personally work through this issue. They have never enforced the rule but have it there for their protection.
 
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AussieDave

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I really can't believe what I reading here...

The clauses have been added retroactively, and they are 100% ambiguous. Other programs have done far less but get shunned to the Predatory List. So why are the 'wagons' pulled around GoWild... A cyncial person could not be blamed for questioning the bias held towards GW, here.

They have never enforced the rule but have it there for their protection.

They told you that huh...
 

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Shay

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IMO- This is the way other of the future terms are going to be. IF this is retro and against you then contact the AM, IF you are new and deciding to market for this brand then you have been warned about the
terms. Bet365 has WAY worse terms than this but affiliates still brag about this program all day long! Some aff programs have made it so they are only paying aff via bitcoin, they forced us to accept a currency other than what we originally agreed to but they are not rogued!

GW contacts have posted many times that IF you are an affiliate of theirs, and you have an issue contact them to personally work through this issue. They have never enforced the rule but have it there for their protection.

I think this suggests that far more programs should be labeled rogue as opposed to taking on the mindset "program x is worse, so we should all be grateful they're not doing this and that". We as affiliates should not settle and until affiliates as a whole quit shilling (directly or indirectly out of loyalty) programs are going to have their way with us. A rogue term is a rogue term full stop.
 

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Go Wild Affiliates
INFO

  1. AGD Terms Certification:
    Terms Predatory
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    No
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

AGD REPRESENTATIVE

AGD AUDIT RESULTS

Audit coming soon

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