GoWild - Login Issues

Discussion in 'Go Wild Affiliates' started by Perc, Aug 5, 2013.

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    Perc

    Perc Affiliate Guard Dog Member

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    Anyone else having trouble logging in?

    I don't get a specific error message or anything, the page just refreshes with this added at the top: "Forgot your password? click here. Not registered? click here."
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    I've had the same problem now for FOUR days. My rep (Alexandra) said it'd be fixed for me today, but so far hasn't. I've given Go Wild one more day to fix my login or they'll be removed from my sites. No stats = no cover.

    I posted this issue at CAP, noone else had been experiencing problems until I read this thread. Glad it's not just me, at least.
     
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    jopaa

    jopaa Affiliate Guard Dog Member

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    Just saw this thread and I'm locked out too. ???
     
    Last edited: Aug 6, 2013
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    bonustreak

    bonustreak Administrator Staff Member

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    No problem here I login directly from stats remote tho..
     
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    Engineer

    Engineer Super Moderator

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    I was locked out, too, but I used the "forgot password" tool and now I'm back in.
     
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    KasinoKing

    KasinoKing Player turned affiliate.

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    Just checked mine & logged in OK first time.
    I hope this wasn't a sign of any trouble - Go Wild is one of the very few MG casinos where I actually earn anything worth mentioning! :eek:

    KK
     
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    CaseyM

    CaseyM Affiliate Guard Dog Member

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    My log in was fine when you were having the issue before, the first time I experienced this was last night, odd
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    I've received an update from Go Wild, indicating the problem has been caused by a Microgaming update. My rep tells me they've opened a support ticket with Microgaming, but also told me my login should now be working, which it still isn't :(
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    Woop, I can log in again. Go Wild changed my password again and it works. Hope everyone's is sorted.
     
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    Perc

    Perc Affiliate Guard Dog Member

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    George_GoWild

    George_GoWild Affiliate Program Representative

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    Hi Everyone, we are aware of the fact that some users are having trouble to login to their account. Our technical team is working to get it fixed at the earliest, sorry for the inconvenience. We will announce once this is fully resolved, should you require any info please feel free to contact your account manager via email. Thanks
     
    Last edited: Aug 6, 2013

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