Gamesys purchases Virgin!! Affiliate action needed

Discussion in 'Market-Ace Affiliates' started by WCD Admin, Jan 7, 2013.

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    WCD Admin

    WCD Admin Affiliate Guard Dog Member

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    Just received this in the mail! IMPORTANT ANNOUNCEMENT After 8 years of dedicated services as an online Casino, Bingo and Poker operator, Virgin Games is moving to pastures new in 2013 under new ownership. From 29th January 2013, Virgin Games will be owned and operated by Gamesys, which through its subsidiaries operates the brands Jackpotjoy, Sun Bingo and Caesars online Casino and Bingo. As a Virgin Games affiliate, the sale of the Virgin Games business does affect you directly, and it is very important you read and understand the information below to keep earning commission on your existing Virgin Games players.

    AFFILIATE AGREEMENT TERMINATION At midnight (UK time) on 28th January 2013, all Virgin Games players will be transferred across to Gamesys, and the Virgin Games affiliate program will cease to operate. This email serves as our official notice that your existing affiliate agreement with Virgin Games Services Ltd will terminate at midnight (UK time) on 28th January 2013. PLAYER & AFFILIATE ACCOUNT MIGRATION Gamesys has pledged to migrate and map your Virgin Games players into their own affiliate program Market-ace - Market-ace | The affiliate program for Jackpotjoy, Sun Bingo, Heart Bingo, Fabulous Bingo and CAESAR Bingo and CAESARS Casino Online.

    As such, from midnight (UK time) on the 28th of January 2013, all your migrated Virgin Games players will fall under the Market-Ace affiliate program terms and conditions. If you want to keep earning commission on your existing Virgin Games players and do not have an affiliate account at Market-Ace, you will be required to create one. If you already have an affiliate account with Market-Ace, David and his affiliate team will map your Virgin Games players to your affiliate account there. In any case, Market-Ace has set up the email address virgin@market-ace.com and they will contact you to assist you throughout this process. FINAL AFFILIATE COMMISSION PAYMENT As you’ll understand, the mid-month sale of the business will disrupt our usual payment procedure slightly. Virgin Games Services Ltd will settle all December commissions this week as usual.


    Commission earned in January will be paid by Virgin games Services Ltd after the 28th of January 2013. Payment threshold rules will not apply to December and January commission payments, and we will endeavour to pay you however small the amount - provided it falls within the limits set out by your chosen payment method. It is your responsibility to ensure that we hold the correct Bank, Neteller or Moneybookers details in order to process final commission payments (if any such payment is due). If by 28th January 2013 we haven’t been able to process any final Virgin Games Services affiliate payment due to you because of outdated/incorrect payment details, we will not try again. Market-Ace will not enter any discussion about this later, the period the earnings relate to is not under their legal remit. Please make sure your payment details are up to date right now and contact us if they need updating. PRODUCTS, TRACKING & CREATIVES Gamesys is committed to steer Virgin Games to bright new horizons, and they have worked on a new product proposition to accommodate this vision, with a new Virgin Games website due to be unveiled at midnight (UK time) on the 28th January 2013. Some of our most popular games and products will remain; some will go, some will be added. As such, the new site will not be Virgin Games as you’ve learned to promote it, and we invite you to contact Market-Ace at virgin@market-ace.com to find out how best to adjust your marketing activities to the new Virgin Games proposition. As you realise, the above has immediate consequences on your current advertising activities, and we strongly advise you to take all necessary steps to get your marketing activities ready for 28th January 2013. With effect from midnight (UK time) on the 28th January 2013, all existing Virgin Games affiliate marketing material will become obsolete in terms of branding, promotional messages, and some products/games advertised too. More importantly, your current Virgin Games tracking links will stop working. To promote


    Virgin Games after the 28th January 2013, the Market Ace program will be the place to go to pick up creative and tracking links. Once again, if you are actively promoting Virgin Games we invite you to start planning right now. HELP? Please contact us at affiliates@virgingames.com if you have any questions about your current affiliate account. For anything related to players and affiliate account migration, or post 28th January marketing, please get in touch directly with the Market-Ace affiliate team at virgin@market-ace.com. We are conscious this is a big change for you as an affiliate partner, but we have no doubt Virgin Games as a brand will retain its pulling power and the conversion rates we hope you’ve grown to enjoy, with new exciting products and games to come. We therefore invite you to be in touch with Market-Ace now and help write the second chapter of the Virgin Games story. On a more personal note, I won’t try to hide my emotions as the affiliate program I’ve designed and watched grow for the past 6 years is nearing the end of its life. But Virgin Games Affiliates wouldn’t have enjoyed such a successful ride without your support and loyalty; and for this everyone here at Virgin Games Services Ltd would like to thank you. Cheers, Pierrick Leveque Shayne Lambie Virgin Games Affiliates W: Casino Games, Virgin Games, Online Bingo, Poker, Slots E: affiliates@virgingames.com
     
    Last edited by a moderator: Jan 7, 2013
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Wow... just Wow. I'm a bit saddened because Virgin was not only a well-known and trusted company, but a well-run company also. I trust Market Ace, but not to the level I would trust Virgin.

    With that said.... i am a Virgin Affiliates affiliate and I did not receive this notice! How would I be expected to do this by January 28th if I never received communication??? I think they need to better analyze their process here or lawsuits will happen.
     
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    alin04

    alin04 Affiliate Guard Dog Member

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    I receive that notice today.Jackpotjoy, Sun Bingo and Caesars online Casino and Bingo are reliable and serious casinos??
     
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    prk

    prk Affiliate Program Representative

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    Hi Andrew, just PM 'd you. We emailed you at the address you registered with us at @ 13:26 GMT, about an hour ago. Cheers.
     
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    WCD Admin

    WCD Admin Affiliate Guard Dog Member

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    Sorry about the no breaks in the paragraphs up there. It had them when I posted. I even edited the post, but for some reason it is not letting me put breaks between the paragraphs.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Engineer

    Engineer Super Moderator

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    WOW, this is completely out of left field! Is this an early April Fool's joke? :emoticon-0104-surpr

    Pierrick, best of luck to you. I hope you remain in the industry; please keep in touch. I'll be sending you an email shortly with a few questions....

    Virgin Affiliates was one of the most reputable affiliate programs I have ever worked with. Communication was always fast, and there were NEVER any shenanigans.

    Honestly, I never knew Gamesys had this kind of money. If anyone was going to buy anyone, I thought it would be the other way around.

    Here's the original email I received, with paragraph breaks showing up:

     
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    bonustreak

    bonustreak Administrator Staff Member

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    What a change this is I tell you that much.... I don't convert well at all at Market Ace either so maybe this will change now....
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    This was my own fault as my email address was set to a wildcard email and I removed that option from my server due to spam. Pierrick set me straight - thanks buddy!
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I didn't know market-ace was using IA.

    But they're migrating all my inactives in case anyone was wondering what was going to happen to those signups.
     
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    Stevizzz

    Stevizzz New Member

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    I spoke to them, have quite a lot of players at Virgin, you only keep your Virgin deal for 2 months, then they will change the commission structure:

    "We will be honouring your Virgin commission for the first 2 months and then we will move you on to a new revenue deal. Details of which will be communicated shortly."
     
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    societyofslots

    societyofslots Affiliate Guard Dog Member

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    Let me guess, is it a deal where the affiliates get screwed over ?.. hmmm guess only time will tell. I wonder!
     

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