frankfred affiliate program doesn't pay lol - RESOLVED

[Anthony]

ok so after 5 months of submitting an invoice for a lousy 93 euro they still haven't paid lolol like wtf

 

[AussieDave]

Never heard of them. Besides that, didn't the name make you think hmmmm. Obviously not! Seems like just another crappy white label. If you don't like this shit happeneing, then maybe spend a little time conducting Due Diligence. It will save you some tears, later

 

[Anthony]

oops sorry I meant epicpartners which are affiliate managers for frankfredcasino com

 

[SnazzySlots]

Maybe their threshold is 100 Euro?

 

[Anthony]

nope 50e

 

[MissExposé]

Hi Anthony,

If you don't have a special agreement, it is stated in the affiliate T&C the min threshold is EUR200

https://affiliates.epic.partners/public/terms.pdf

"7.8. If the Amount Due for a particular calendar month does not exceed 200 EUR or the equivalent in any other currency, the Company will be entitled to withhold and carry forward such amount to the end of the next calendar month in which the Amount Due (including any sums carried forward in this way) exceeds 200 EUR or the equivalent in any other currency, at which time payment shall be made in accordance with Clause 7.9."

 

[Anthony]

Hi Anthony,

If you don't have a special agreement, it is stated in the affiliate T&C the min threshold is EUR200

https://affiliates.epic.partners/public/terms.pdf

"7.8. If the Amount Due for a particular calendar month does not exceed 200 EUR or the equivalent in any other currency, the Company will be entitled to withhold and carry forward such amount to the end of the next calendar month in which the Amount Due (including any sums carried forward in this way) exceeds 200 EUR or the equivalent in any other currency, at which time payment shall be made in accordance with Clause 7.9."

I'd accept that if minimum threshold didn't say 50minimum

 

[MissExposé]

@Anthony The representatives advised you should resend the invoice and include a valid VAT number.

 

[Anthony]

@Anthony The representatives advised you should resend the invoice and include a valid VAT number.

did that age ago. they said 5 months ago it would be issued on the next pay cycle.
so yeah.

 

[preditor]

Same here actually!
No payment for commissions of feb 2021 - nov 2021 totaling a bit over €500, invoice sent in december.

 

[MissExposé]

@Anthony could you please let us know if you sent the requested invoice and if the issue is resolved?

@preditor we notified the representatives about your payment issue, please send me your account details (sent you a PM).

 

[Anthony]

@Anthony could you please let us know if you sent the requested invoice and if the issue is resolved?

@preditor we notified the representatives about your payment issue, please send me your account details (sent you a PM).

miss expose I sent the requested invoice a long time ago and have since left messages in the platform and emailed them.

but no it is still not resolved.

sorry for the late response

 

[MissExposé]

Thank you very much for the update @Anthony. We just sent an email and asked for updates. Keep you posted.

 

[MissExposé]

@Anthony representatives advised to send the invoice to the following email address: finance@epic.partners
@preditor We asked for updates regarding your case.

Keep you posted.

 

[preditor]

Update: Payment recived on the 10th of may 2022 (Bank).

Great to finaly get paid what is own on a regular RS deal - Never understand why programs "shoot" them self in their legs by delaying payments to some pure sure proffits - affiliates. Many programs loose future income just becouse of this sort of behavior.

 

[MissExposé]

@preditor Thank you very much for leting us know.
@Anthony Do you have updates please?

 

[MissExposé]

@Anthony Please let us know if you received the payment so that we can mark the complaint as resolved.
Thank you.

 

[Anthony]

@Anthony Please let us know if you received the payment so that we can mark the complaint as resolved.
Thank you.

still not resolved

 

[Frank]

all the negative publicity for under €100 sheesh says a lot about them

 

[MissExposé]

We just asked what is holding up the process @Anthony.
As soon as we have more information we will update the thread.