Europoker.com accuse me of scam and didnt paid comission for 1 year

Discussion in 'Affiliate and Program Issues' started by Gentling, Sep 13, 2012.

  1.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    Hi

    i found out lately that i shld get paid from europoker.com since last year september 2011

    i went to contact them and they actually was really nice and helpful

    it all took so long than i made more pressure and finally they was reviewing their stuff and told me :

    they paid on 30.04.2011 628$ to me .. where my comission shld be only 82$

    I said this cant be true and they need to check , and they told me they cna see it clear it is paid on this date to a plyer account ( yes this one belongs to me )

    and than all things went fast i was accused of fraud and taking more money as i deserved ..and got the last sentence, they have better things to do

    I checked than when i started to work with europoker.com

    It was the 27.04.2011 ( 3 days later i already shld get a payment of 628$ )

    i checked also when i open this player account

    this was 08.June 2011 .. so it is impossible to get a payment on the 30.04.2011 on this player account



    I also found out that i indeed was paid 628$ to my player account ... actually on the 08. june 2011

    which was part of rakeback from a guy i staked and part of comission

    I offered them to look via teamviewer over all and see if i say is correct

    i aslo asked to have stats and transfer hsitories i got one file which shows exactly what they say


    I really didnt make any fraud or scammed them, and every Mod are free to look via teamviewer my skype conversations with them from last year and can approv my story

    Im owned 700$+ from them since 12 month


    i still try to talkw ith them but they shut down now

    anyone here who has a hint

    ( sry i know my english is not the best :) )
     
  2.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    wanted to higlight, that any Mod or reliable person can come and review the whole case i have all conversations and all explanations viewable

    thanks
     
  3.  
    pokeraffiliate

    pokeraffiliate New Member

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    Hi, my name is Omar and I'm in charge of the support for affiliates at Pokeraffiliate.com.
    Both Chris and I have reviewed this case carefully and we feel that it's important to clear things out not only because AffiliateGuardDog is a well known and respected affiliate community, but also because we work really hard to make our affiliate program one of the best in this industry and we feel obliged to present our point of view and make sure that we clarify any situation where our name and brands are involved.

    The Affiliate created his affiliate account 2011-04-27. He brought his first player 2011-07-07, meanwhile (before bringing any players) he created a player account 2011-06-03 and only 5 days later he received $628 credited to this account. Another account was created 2011-05-02 and this account received that very same day $1000 from our old affiliate manager. Before bringing out any conclusions we have sent this matter to the proper authorities/police and our old affiliate manager and the parties involved in this situation are under investigation.

    From our perspective we can only present one fact and that fact is that our accounting/records show that Affiliate 4400 has received full payment for his "commissions" and I want to present the current balance sheet that shows that we currently "owe" this affiliate only $18.97 which will be paid out when it gets to a total of $100.

    All our current affiliates know how much we respect their hard work and that being said, they have expressed their satisfaction with our new management and on time payments, which is of course what this business is all about.

    BR

    Omar
    PokerAffiliate.com



    Date Earnings Details Payouts Outstanding Balance
    2011-04-30 Partner Transfer -$628.00 -$628.00
    2011-05-30 May 2011 $509.39 -$118.61
    2011-06-08 Moneybookers id: 443055659 -$202.00 -$320.61
    2011-06-29 June 2011 $51.00 -$269.61
    2011-07-05 Moneybookers id: 456759472 -$53.00 -$322.61
    2011-07-05 Moneybookers id: 456751885 -$135.00 -$457.61
    2011-07-30 July 2011 $351.26 -$106.35
    2011-08-10 Moneybookers id: 475082807 -$470.00 -$576.35
    2011-08-30 August 2011 $13.48 -$562.87
    2011-09-06 Moneybookers id: 490060098 -$126.00 -$688.87
    2011-09-30 September 2011 $59.27 -$629.60
    2011-10-31 October 2011 $129.80 -$499.80
    2011-11-30 November 2011 $101.03 -$398.77
    2011-12-31  December 2011 $58.50 -$340.27
    2012-01-31 January 2012 $103.55 -$236.72
    2012-02-29 February 2012 $61.20 -$175.52
    2012-03-29 Affiliate commission for 2012-02 -$61.20 -$236.72
    2012-03-31 March 2012 $81.78 -$154.94
    2012-04-30 April 2012 $43.40 -$111.54
    2012-05-31 May 2012 $54.60 -$56.94
    2012-06-30 June 2012 $48.19 -$8.75
    2012-07-31 July 2012 $18.76 $10.01
    2012-08-31 August 2012 $8.96 $18.97
     
    Last edited by a moderator: Sep 21, 2012
  4.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    Hi I didnt read all but here are some infos from my side

    I spoke first time with europoker.com on 27.04.2011

    now omar shows a transfer : 2011-04-30 Partner Transfer -$628.00 -$628.00

    this one is impossible, i didnt get 628$ on 30.04.2011

    plus he claims it was put on my player account

    My Player account was created on 08th June2011 ... i think if they are not magician's ... that it is impossible to receive such an amount on a player account 4 moths earlier as it was created


    So, it needs to be mention also following things: i brought aswell subaffiliates and only few player .. i actually cant see if the first one signs at this date

    but

    I explained them and show the chat conversations


    That my old affiliate manager : kristian Westergren send 1k$ on a players account ( the player loose all his bankroll because one room was bankrupt and didnt pay any player out ) Kristian told me that this is his money ... and i repaid him on his private moneybookers ( any reliable person or mod can take a look and check if that is correct )


    So now after i paid the debt, Omar and Chris argues that I steal from them ... which I did not ... and i aswell offered them to look per teamviewer over my chat and see with their own eyes

    They didnt want to look and only said, a posted chat conversation is not evidence enough ...... Guys, you can still look per teamviewer over everything anc heck by yourself and everyone cna see that it is true what im telling you all time.

    Im still open to show u everything and you cna keep the amount till you spoke with Kristian ...Im also willing to speak to authorities and police and show them aswell any infos i have


    I dont have anything to hide so if u ignore me and come than here to pseudo explain soemthing than you should talk with me and make sure that you really did everything before accusing soemone stole anything from you.

    I actually dont think u filed a lawsuit... if u did , i would welcome it ... as my lawsuit will be filed after this went through and all explained as you accused me of fraud and dishonest ... and we both know i cant loose this


    Also if my chat conversatiosn shows that im not right, im willing to pay them 100% of all comission i got from them till 1st day and till last day plus a Bonus of 50% on top

    But if Im right, you pay me aswell 150% of all comission you already paid out

    Now the Ball is on your side again

    If you agree and a Mod or Admin wants to take a look over this case as a outstanding person ... than i will spend the 50% for any child or animal care of their choice
     
    Last edited by a moderator: Sep 21, 2012
  5.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    Hi I didnt read all but here are some infos from my side

    I spoke first time with europoker.com on 27.04.2011

    now omar shows a transfer : 2011-04-30 Partner Transfer -$628.00 -$628.00

    this one is impossible, i didnt get 628$ on 30.04.2011

    plus he claims it was put on my player account

    My Player account was created on 08th June2011 !!!!!! ( and not 07.07.2011 thats a lie )... i think if they are not magician's ... that it is impossible to receive such an amount on a player account 4 moths earlier as it was created


    So, it needs to be mention also following things: i brought aswell subaffiliates and only few player .. i actually cant see if the first one signs at this date

    but

    I explained them and show the chat conversations


    That my old affiliate manager : kristian Westergren send 1k$ on a players account ( the player loose all his bankroll because one room was bankrupt and didnt pay any player out ) Kristian told me that this is his money ... and i repaid him on his private moneybookers ( any reliable person or mod can take a look and check if that is correct )


    So now after i paid the debt, Omar and Chris argues that I steal from them ... which I did not ... and i aswell offered them to look per teamviewer over my chat and see with their own eyes

    They didnt want to look and only said, a posted chat conversation is not evidence enough ...... Guys, you can still look per teamviewer over everything anc heck by yourself and everyone cna see that it is true what im telling you all time.

    Im still open to show u everything and you cna keep the amount till you spoke with Kristian ...Im also willing to speak to authorities and police and show them aswell any infos i have


    I dont have anything to hide so if u ignore me and come than here to pseudo explain soemthing than you should talk with me and make sure that you really did everything before accusing soemone stole anything from you.

    I actually dont think u filed a lawsuit... if u did , i would welcome it ... as my lawsuit will be filed after this went through and all explained as you accused me of fraud and dishonest ... and we both know i cant loose this


    Also if my chat conversatiosn shows that im not right, im willing to pay them 100% of all comission i got from them till 1st day and till last day plus a Bonus of 50% on top

    But if Im right, you pay me aswell 150% of all comission you already paid out

    Now the Ball is on your side again

    If you agree and a Mod or Admin wants to take a look over this case as a outstanding person ... than i will spend the 50% for any child or animal care of their choice
     
  6.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    i post 2 times the same, maybe someoen can delete this

    plus i need to say: you said and actually you was very nice and friendly that you are the support for affiliates


    but what kind of a support is this, which stops after reviewing few files and ignoring an affiliate ???? You really must be kidding me ehre ... still claiming that your service is 1A... you truly failed to show this to me and you both complained about the time this tooks and you both said, you have better things to do

    i never said this things to my players or subs... in hence if i would they would never come back to me

    so if u say this si true and pls take the time to check everything i said properly


    and NO , you cant manipulate a skype chat ... plus it is a chat which goes over month

    so dont try this way cauz thats BS
     
  7.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    and be more professional and stop posting my name , have a bit ethic and manners before you posting without thinking
     
  8.  
    pokeraffiliate

    pokeraffiliate New Member

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    We both know our team has invested quite a few hours trying to understand this particular case, if you have something to share with us you are welcome to do so through our support channel info@pokeraffiliate.com

    Our accounting shows that you have been paid in full for all your commissions and this is something that I feel confident about and that I can support with specific dates, names and accounts, this is the purpose of accounting and fact is that numbers don't lie.

    I apologize if I have offended you in any way and end up this conversation by assuring all affiliates that anyone doing business with us can rest assured that they will always get paid and this is the reason why the biggest affiliates, partners and names in the industry promote our products and services.

    Thank you AffiliateGuardDog for giving us the opportunity to clarify this situation. //Omar PokerAffiliate.com
     
  9.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    ??? i know you like to break things up when they are not solved and try to look them done ... but it is still not the case

    I still didnt get paid, what ever your account says ... it is not in my account or either in my pocket

    All dates you gave are completly wrong, all payment dates you gave are wrong

    Plus i never said this sums wasnt transferred, but you dont listen to any explanations i do. I would suggest you reply directly to that what i said and not pretend things are clear and done ... they are from your side, as you didnt loose money ... by taking money which belongs to me, but i loose money and till iam not getting paid this case will not be closed


    To make it easier for you: I didnt get paid for 12 months , is that correct ?

    Are you always normally pay in preadvance and keep than the money for the next year ? is that right or not ?

    First is a yes, second is No..I assume

    So why i shld get paid last year more as i deserve ? Can you answer this ... ???????

    i explained every amount which was transferred to me to you, it is not my fault that you ignoring me and try to do as case is solved.

    My offer stays here still, if you have a good faith that you didnt lie here in public ... than take it or take steps to solve the issue so both sides are happy

    plus you feel confident, i need to repeat me.. but ofc you feel as you find an excuse to STEAL money from me or yopur company did , your former workers did

    biggest scam company i ever saw in my life

    I can only urge affiliates to stay miles away from europoker.com as if something goes wrong you will not have the ability to explain yourself ... they will simply ignore you and accuse you
     
  10.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    i would love to, but as your affiliate manager said : [14/09/2012 14:52:25] Chris: curently there is nothing that can verify your story other than a converstaion you had with the old Manager

    so what shld i send if a conversation with an old affiliate manager is not evidence enough, you think i wired him ????

    so pls stop trying to do as you want to solve it

    You simply dont want
     
  11.  
    pokeraffiliate

    pokeraffiliate New Member

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    I know you are not going to change your mind on the subject, however I want to make clear that I can support this with accounting records that show, names, ewallet accounts, dates and times, I can even support all this with hand histories and specific players. You have been paid out all your commissions in full.

    We have a successful business and fact is all our current affiliates have expressed their satisfaction with our service and on time payments. I invite any potential affiliate who wants to know more about our services to contact us directly, we will be happy to answer any questions and my apologies that I can't continue with this here, you can use our support channel info@pokeraffiliate.com
     
  12.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    I would love to change my mind, but i dont think that even you would be happy if someone stole money from you ... and if the Room who is involved doesnt care at all and only see that everything is paid by their end.

    your dates are not correct and Im happy that Andy from AffiliateGuarddog take the time to review it ( which would be your Job normally )

    i hope he will reply soon here and if it comes out Iam wrong, i will apologize ... if not, I want to get paid immeditaly from you Guys
     
  13.  
    pokeraffiliate

    pokeraffiliate New Member

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    I can assure you I have already done extensive research on your case and I can support all this with reports and hand histories from our providers. Our accounting records show that you have received payments in full and I'm not here to argue with you about anything else except the fact that the money that you have received from us equals the amount generated in commissions and this is a fact. Once again I thank AffiliateGuardDog for giving us this space to clarify the facts and I'm willing to provide any information required by email if required. Have a nice day.
     
  14.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    you simply dont udnerstand , comission and RAKEBACK are 2 things

    you cant mix them up and say comission is paid when is in fact rakeback which i could easily show you, but u simply dont care about what I say ... your numbers are right, i never said anything ... but the purpose of this payments are wrong as you say it

    i got 628$ Rakeback payment not comission .... so you stop lieing or you take the time and review with me the case in every details and with every technical possibility

    Saying you already did this from your site is not enough as Iam as your customer are not statisfied or better I didnt got the chance to explain you

    I can post the chat here, as you and Chris said, you have better things to do now and that i scammed you and did fraud ... accusing, not reviewing and not listening

    and you claim yourself beeing an well trusted Affiliate Program ??? are u living behind the Moon

    I work with Players for over 5 years, i have 6 digits rake in several rooms and networks, and I never say to one player who has a problem ... i spedn enough time with your case and i paid you or the room correctly if he wasnt statisfied

    Sorry but you both know nothing about customer support when it becomes tricky, ofc easy cases are easy to handle, look here, look there... ahh here we have it... thanks for the support ect..., everyone can do this, but when it becoems tricky you put your head in the sand and wont listen ... do you think thats fair ????

    If you have problems with your tax bill, and the customer support says to you... all is correct and ignoring you than, would you say that is a 1A support or it was very helpful ??
     
  15.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    if thats correct your numbers, pls explain why CoolNick2 raked 910$ and didnt get a Bonus, VIP ect.

    my deal was 69% gross = 910/100*69 = 627.9$

    so 628$ is a rakeback payment made to account phewman in June 2011 ... i didnt want to post this in public but you simply dont give me a chance

    you claimed $1000 was paid to CoolNick2, thats correct ... on the 2nd May 2011 it was transferred which you also stated correct

    [02/05/2011 18:29:31] Kristian Westergren: speaking with Martin
    [02/05/2011 18:29:35] XXXXX: ok
    [02/05/2011 18:29:42] Kristian Westergren: will add the funds now

    Kris claimed he send from his own account $1000 to stake the player CoolNick2, which i repay him in on 8th June 2011

    if you think a second than you would see that it is weird a player becomes $1000 on the same day it was created, so to claim he got paid for rakeback or i for comission is stupid

    i explained you and can show you that Kris was staking him , here the evidence:

    [02/05/2011 15:51:32] Kristian Westergren: Hmm I can start sponsoring him with $500 perhaps
    [02/05/2011 15:51:39] Kristian Westergren: or even $1,000
    [02/05/2011 15:51:48] Kristian Westergren: can you send me some stats and I can do it


    [02/05/2011 18:06:44] Kristian Westergren: Can you check if these two players are willing to give me some of their rb if I stake them?
    [02/05/2011 18:07:07] XXXX: why these 2 ?
    [02/05/2011 18:07:11] XXXX: is it not one ?
    [02/05/2011 18:07:20] Kristian Westergren: sorry I mean one
    [02/05/2011 18:07:24] Kristian Westergren: just saw the 2 files
    [02/05/2011 18:07:27] Kristian Westergren: hehe
    [02/05/2011 18:07:51] Kristian Westergren: will be back online in 1 min
    [02/05/2011 18:08:22] XXXX: yes if i want to give you
    [02/05/2011 18:08:28] XXXX: yeah i guess i can do this
    [02/05/2011 18:08:34] XXXX: how much u are thinking
    [02/05/2011 18:08:35] XXXX: :)
    [02/05/2011 18:13:12] Kristian Westergren: hehe
    [02/05/2011 18:13:27] Kristian Westergren: well not sure just something due to the fact that I am lending him money
    [02/05/2011 18:15:20] XXXX: yeah lets say 10% ?
    [02/05/2011 18:15:25] XXXX: is it okay ?
    [02/05/2011 18:15:59] Kristian Westergren: yea thats fine
    [02/05/2011 18:16:00] Kristian Westergren: not greedy
    [02/05/2011 18:16:13] Kristian Westergren: has the player created an account yet?
    [02/05/2011 18:16:34] XXXX: yes
    [02/05/2011 18:16:45] XXXX: CoolNick2
    [02/05/2011 18:16:47] Kristian Westergren: what was the nick?
    [02/05/2011 18:16:54] Kristian Westergren: but of course, he needs to pay it back
    [02/05/2011 18:17:34] XXXX: yes ofc he knows it
    [02/05/2011 18:17:49] Kristian Westergren: ok I will deposit


    I see here the problem and i said that your former Affiliate Manager was tricking and stole from me and you $1000

    but you cant hold me responsible for what former workers of you did, instead of finding a solution for this problem, you say we paid you ect.ect.

    here is the evidence i paid him :


    [31/05/2011 15:50:17] XXXX: i will send u the 1k directly
    [31/05/2011 15:53:52] XXXX: with good results u mean what, rake or live event results ?
    [31/05/2011 15:59:26] Kristian Westergren: result in tourneys
    [31/05/2011 16:13:53] XXXX: ok
    [31/05/2011 16:54:12] XXXX: kristian of what we waiting , for the finance department ?
    [31/05/2011 16:54:22] XXXX: and how u will send it , usd or euro ?
    [31/05/2011 16:56:00] Kristian Westergren: it will be sent in usd
    [31/05/2011 16:56:02] XXXX: USD = XXXXXXXXXX
    EUR= XXXXXXXXXXX
    [31/05/2011 16:56:07] Kristian Westergren: will take care of it now
    [31/05/2011 16:56:11] XXXX: okay give me your mb email pls
    [31/05/2011 16:56:25] XXXX: and what currency u have ?
    [31/05/2011 16:56:32] Kristian Westergren: mine is info@valiente.com.es I have euro
    [31/05/2011 16:56:44] XXXX: hmm okay, i will send 1k usd from usd account

    so this was paid from me end of the month after staking


    now lets see what you say about $628:

    then you say :

    here the evidence that this date is not correct

    [08/06/2011 11:06:17] XXXX: coolnick2 ?
    [08/06/2011 11:07:09] Kristian Westergren: o shit yes
    [08/06/2011 11:07:16] Kristian Westergren: I will do that deposit to the account
    [08/06/2011 11:07:17] XXXX: $910.76 rake - thats the rake from account CoolNick2
    [08/06/2011 11:07:18] Kristian Westergren: players account
    [08/06/2011 11:07:25] XXXX: ?
    [08/06/2011 11:07:34] XXXX: what u mean players account ?
    [08/06/2011 11:07:42] Kristian Westergren: they europoker player account
    [08/06/2011 11:07:47] Kristian Westergren: where you go and play
    [08/06/2011 11:07:53] XXXX: wait
    [08/06/2011 11:07:57] XXXX: i opened a new one
    [08/06/2011 11:08:15] XXXX: its phewman - thats my own account, created on this date .. thats the 8th June 2011
    [08/06/2011 11:08:21] XXXX: can u check if the accout is okay ?
    [08/06/2011 11:09:19] Kristian Westergren: yes its all fine
    [08/06/2011 11:09:32] XXXX: u can send it there
    [08/06/2011 11:09:37] Kristian Westergren: ok
    [08/06/2011 11:09:44] Kristian Westergren: 628 dollar - thats the rakeback 910.76/100*69 = 628 $ rakeback
    [08/06/2011 11:10:15] XXXX: yes
    [08/06/2011 11:10:24] Kristian Westergren: done



    i send all screenshots to ANdy the admin of here i cna send you aswell to show you this are not faked conversations if you request them

    i also send Andy the screenshot of my transfer to kristian's skrill account
     
  16.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    some mistakes from my side:

    the 2nd statement from Omar is correct : he created a player account 2011-06-03 and only 5 days later he received $628 credited to this account.

    in fact this one is not correct :
    2011-04-30 Partner Transfer -$628.00 -$628.00


    also i claimed to pay back Kris on 8th of june, it was the 31st May ...
     
  17.  
    pokeraffiliate

    pokeraffiliate New Member

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    Do you realize how shady this all looks and that you are basically admitting that you were involved in illegal activity in our room? This is the reason why our former affiliate manager is being investigated and I don't even want to start talking about what your so called sponsored player CoolNick2 did in our casino and to minor extent you with your player account Phewman as well, both linked to your own affiliate where you also received commissions. Please let's behave as gentlemen and leave this matter here. Thank you.
     
  18.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    ? i doubt you have any idea of online poker

    staking player is not shady... i cant see any shady things there at all from my side

    Player got staked, thats a normal thing in online poker

    I got rakeback, thats also a normal thing

    If you say did in our casino ??? i dont know what you are talking about... pls start to specific details and not saying an overall thing

    Plus linked to my affiliate account ??? what you want to say, all my player accounts are ofc linked to my affiliate account, 90% of the rooms doesnt say anything... and at this time it was okay aswell, you dont need to search any mistakes did by me... i didnt do anything on my own

    if your Manager doesnt report it as he shld its not my problem, but thats the problme of you... you really dont show anything and say that is shady or i mean exactly this

    you only say thats shady, like saying last year i had few good days....noone knows what you mean and shows only that you try to put soemthing up here which isnt true

    Pay me and we can let it be as Gentlemans i didnt do anything shady or any fraud or scammed anyone

    If u like that soemone steal money from you than thats your problem, i dont like it and i want to get paid what i earned .... not what you Guys trying to make up here
     
  19.  
    Gentling

    Gentling Affiliate Guard Dog Member

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    again

    if u accusse me of illegal activities , please sepcify it

    what do i did and why it is wrong ?


    plus

    what he did in our Casino ? what did he do ... in your casino, there are not many options to do things there, next to playing casino games or not to play them

    I really dont know what you talking and I doubt anyone knows which this less of infos
     
  20.  
    Gentling

    Gentling Affiliate Guard Dog Member

    Messages:
    36
    Likes Received:
    2
    Joined:
    Mar 23, 2011
    i still didnt got paid , they also blocked my account without a reason

    i asked the admin here 3 months ago to take a look and make his own decision but so far no help from anyone ... its really dissapointing

    than its normal rooms and aff programs can do what they want ... if the community not even stands up for someone
     

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