Do you promote Betphoenix

buddy m

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Feb 5, 2011
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Hi all, do any of you promote Bet-phoenix or their partners? Tom is no longer with them. I was surprised to learn they had a new affiliate manager, because it has been my experience that either the previous or the new manager sends out an email or the program does. As I stated elsewhere here, I found out after I emailed Tom Scott for a payout which he always processed promptly only to get a reply from a Mike Hertz telling me he is the new AM as Tom is no longer with them. I was also told to send my payout information and he would reply the day he received it....Well that was over a week ago and the payment info I sent and another follow up by me has received no response as yet. Can I be the only who is tired of having to deal with delayed payments, promises of action and not getting any, or weeks late if at all; Tom Scott, that guy kept his word and was NEVER late with payments and always replied to me usually the next day and never after 48 hours. If any of you had a recent experience with them would you please let me know and I AM sorry for the vent as we all have our own BS to deal with!
 

admin

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A reminder is sent to all affiliate managers.
 

buddy m

Affiliate Guard Dog Member
Joined
Feb 5, 2011
Messages
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38
I heard from Mike yesterday 12/15/17 and he explained that things were hectic since the changing of the guard within the affiliate program. I understand that and I do believe my payout will show up by this Monday so I have to say that it was handled and all is good with me right now, but I would like to mention something. Affiliate have had to put up with all kinds of BS in recent years. Not getting paid on time, having players taken away without a decent explanation, us sticking to the terms, but then finding out terms have changed as in being told now we have to bring in a certain amount of players before we get paid. Sometimes were not even told, we just find out and lets face it, AGD is so popular because affiliates get hurt and sometimes we need someone to defend us, I did once. I guess what Im trying to say is I don't like jumping to the gun with an accusation against a program, but after awhile having terms change so much that when a payment is late, or were told to expect payment on a particular day and then don't get it, we start to wonder is this going to be business as usual and thats when I get antsy.
Thanks for letting me share!
 

BetPhoenix Affiliates
INFO

  1. AGD Terms Certification:
    Terms and Conditions
  2. High-Roller Policy
    (Player Quarantine)
  3. Have Retroactively Changed T&C's?
    No
  4. Have Negative Carryover?
    No
  5. Are Casino Earnings Bundled?
    No
  6. Missing Admin Fee:
    No
  7. Ambiguous Termination Clause:
    No
  8. T&C updates not emailed:
    No

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