Declined Cash Out and No Response from Focal Click

[brucejetlee]

Hi Elliott,

My cash out request $300 was declined and I emailed and send a private massage to Elliott 3days ago.
Have you received it?
Please contact me .

brucejetlee

 

[Elliott]

Hi Scott,

Thanks for getting in touch, just to let you know I received your e-mail on the 22nd and replied on the same day, regarding the PM you mention. I received it yesterday at 6am sever time.

I will look into this for you Scott, please give me an hour or two to investigate and get back to you. I will e-mail you and also send you a PM just in case you are not getting my e-mails.

Warm Regards,

Elliott

 

[brucejetlee]

hi Elliott,

Thank you for your reply.
Dose the investigate take long?

>please give me an hour or two to investigate and get back to you. I will e-mail you and also send you a PM just in case you are not getting my e-mails.

I have not received responce from you.
Have you send email or PM to me?
Please contact me.

Regards,

Scott

 

[Elliott]

Hi Scott,

As soon as we can identify exactly what happened with your account (which will be today) I will be in touch with you.

Thanks for your patience.

Warm Regards,

 

[Elliott]

Hi Scott,

Please check your PM's.

Warm Regards,

 

[brucejetlee]

Hi Elliott,

I have received credit to my Neteller account yesterday.
Thank you very much.

Scott