Declined Cash Out and No Response from Focal Click

Discussion in 'Focal Click' started by brucejetlee, Aug 26, 2013.

  1.  
    brucejetlee

    brucejetlee New Member

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    Hi Elliott,

    My cash out request $300 was declined and I emailed and send a private massage to Elliott 3days ago.
    Have you received it?
    Please contact me .

    brucejetlee
     
  2.  
    Elliott

    Elliott Focal Click Rep

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    Hi Scott,

    Thanks for getting in touch, just to let you know I received your e-mail on the 22nd and replied on the same day, regarding the PM you mention. I received it yesterday at 6am sever time.

    I will look into this for you Scott, please give me an hour or two to investigate and get back to you. I will e-mail you and also send you a PM just in case you are not getting my e-mails.

    Warm Regards,

    Elliott
     
  3.  
    brucejetlee

    brucejetlee New Member

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    hi Elliott,

    Thank you for your reply.
    Dose the investigate take long?

    >please give me an hour or two to investigate and get back to you. I will e-mail you and also send you a PM just in case you are not getting my e-mails.

    I have not received responce from you.
    Have you send email or PM to me?
    Please contact me.

    Regards,

    Scott
     
  4.  
    Elliott

    Elliott Focal Click Rep

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    Hi Scott,

    As soon as we can identify exactly what happened with your account (which will be today) I will be in touch with you.

    Thanks for your patience.

    Warm Regards,
     
  5.  
    Elliott

    Elliott Focal Click Rep

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    Hi Scott,

    Please check your PM's.

    Warm Regards,
     
  6.  
    brucejetlee

    brucejetlee New Member

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    Hi Elliott,

    I have received credit to my Neteller account yesterday.
    Thank you very much.

    Scott
     

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