CasinoWilds Affiliate program scam?! Doesn't pay the commission!

Discussion in 'Affiliate and Program Issues' started by Lisis, Aug 8, 2017.

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    Lisis

    Lisis New Member

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    Stay away from them! First I have been told that payment will be issued on the 19th of July. Then I've been told that there is a lock on the payments. Then I've been told that the director has to approve the payments and that he has something with his wife and has a day off. Next thing was that all decision makers are on vacation and no payments will be processed until their return. On the 26th I've been told that a new person starting for them will process the payments same day. And yet nothing has been paid. After that I've sent another 4 emails trying to get it resolved, but all four have been ignored. I tried to resolve it without making it public and gave them several opportunities to reply. Unfortunately I can only say, this program is a scam. Once again, stay away!
     
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    AussieDave

    AussieDave 17 years & still going!

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    As much as I believe GoWild is/has been playing 'funny buggers' for a couple of years now, your post does not contain any proof. Plus, your a new user, this is your 1'st post. Sorry but without providing proof (your emails etc), then your post holds zero credibility.

    Nothing personal, but it's all too easy for anyone to signup and bag a program.

    Yet most times a (1'st time poster) disgrunted aff never provides any proof. I suggest if this matter is genuine, then you post your proof to this thread :)
     
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    Lisis

    Lisis New Member

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    Hi AussieDave. First of all you confuse GoWild and CasinoWilds. I am referring to CasinoWilds. As for me being a new user, does this make me suspicious? I was looking for a place where I can share my negative experience and see if anyone else experienced it as well. Further to that, I want to warn others to stay away from this affiliate program. As for the proof, I have no problem to share it, but I don't think it's always needed. Having said that, I am happy to share the emails.

    1st Quote sent on the 10th of July:
    2nd Quote sent on the 19th of July:
    3rd quote sent on the 21st of July:
    4th quote sent on the 26th of July:
    After that I've sent 4 friendly reminders and have not received any response. Last reminder was sent yesterday.
     
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    Engineer

    Engineer Super Moderator

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    Thanks for the heads up, Lisis. Your complaint seems legitimate. Please keep us posted.
     
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    AussieDave

    AussieDave 17 years & still going!

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    Unfortunately yes. Agreed it sucks but you can thank other 1'at time posters who have hidden agendas, for that. Thanks for adding the quotes :)
     
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    Lisis

    Lisis New Member

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    No worries Dave. I understand the cautiousness.
    It bugs me a lot when operators playing a game and then simply ignore you when it comes to paying for the players. I've been polite and very patient with them. I even send them 3 emails giving a chance to response before I take it public, but still no response. I took that topic to other forums as well, just to make sure I cover as much as possible. I can't let them escape without any consequences. Hopefully they will at least react to that.
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Hey Lisis, welcome to the forum. What commission plan are you on with this group? Revshare, CPA, or some sort of blend? Feel free to email this group and CC me on it, I will help as best I can. My email is: Andy @ {affiliateguarddog.com}
     
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    Lisis

    Lisis New Member

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    Thanks a lot for the support. I am on hybrid. Will send them another email now and cc you in. Thanks once again!
     
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    juegos

    juegos Member

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    Any update on this? Curious as I am a potential affiliate as well.
     
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    Lisis

    Lisis New Member

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    Unfortunately only silence. Sent them another email yesterday and also Andy from Affiliate Guard Dog contacted them, but no response yet.

    Do they owe you any commission for the past months as well? Or you just joined?

    I have the impression that no one is even reading the emails. The Affiliate manager told me that she is leaving the company and she is doing the handover to her replacement. That was around 2 weeks ago.
     
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    Lisis

    Lisis New Member

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    I forgot to update on that. They eventually got back to me and after several emails going back and forth, they paid the commission. Thanks to Andy (Admin) who supported directly!
    On the other note, their affiliate back-end has been down for a longer than one week. I generated some commission last month with my existing players which I've noticed few days before the end of November. Since then the whole affiliate platform shows error. Not even login screen pops-up. All my attempts to get a response from them ended with silence. Did anyone hear anything from them? They are impossible to deal with.
     

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