Casino Room still late with payments...

Discussion in 'Ellmount Gaming' started by KasinoKing, Mar 22, 2016.

  1.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    January's pay (over the $100 minimum) was not paid by Feb 20th.
    Chased it Feb 22nd - finally received March 4th.

    February's pay (over the $100 minimum) was not paid by March 20th.
    Chased it today = March 22nd...

    I should not have to be doing this. What's up with these guys?
    When chasing Jan's they said they were aiming to pay Feb's by March 10th... Well that was a FAIL!

    Anyone else getting late payments from them?

    KK
     
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  3.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    Hey KasinoKing,

    Sorry for the delay. Payments are on its way and you should have teh cash in your account by tomorrow latest.

    You can always contact us directlty on affiliates@ellmountgaming.com if needed be.

    Cheers, Tomas
     
  4.  
    celena

    celena Affiliate Guard Dog Member

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    Hello KasinoKing,

    You've been paid? I have received nothing.

    Thank you

     
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  6.  
    AussieDave

    AussieDave 17 years & still going!

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    No affiliate should have to chase payments. But we do...
    It's the downside to being an affiliate - just like being spammed by aff programs.
     
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  8.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Not yet...
    But it was only yesterday they said they would pay tomorrow = today. so I won't know until tomorrow if they are late again and didn't pay me yesterday... :p

    KK
     
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  10.  
    celena

    celena Affiliate Guard Dog Member

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    We will wait for today. But it's always tomorrow with them, until next month ;)
     
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  12.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    Hi there,

    As mentioned its being processed as we speak in batches.

    KasinoKing i think you were paid earlier today and Im trying to ask you on skype to confirm but no reply there...
    Celena, you should have been paid by now, if not, tomorrow.

    Sorry for the delay here!

    @celena, btw I can see that you need to update our bonus on your site
    Its on Starburst (not Go Bananas) and we offer 200 (20+180) Free Spins.

    For complete info check this : http://casinoroom.com/images/mail/netrefer/ellmount_gaming_kit.pdf

    Cheers, Tomas
     
  13.  
    celena

    celena Affiliate Guard Dog Member

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    Hello Tomas,

    Yes, I updated my Microgaming sites, but not on this one. Thank you.
    I'll tell you if I have received tomorrow.

     
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  15.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Sorry for the delayed reply - been out all afternoon.

    Yes, I can confirm the payment was received around about the same time I made my last post.

    I just hope I don't have to chase up another payment from Ellmount in the future - I have enough things to do already! If I had to chase every operator I'd be wasting about half a week per month!

    KK
     
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  17.  
    celena

    celena Affiliate Guard Dog Member

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    Hello,

    I just received the payment. Thank you.
     
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  19.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hiya,
    just spoke to payment team and there are some that havent been paid still. they will either be paid today or on tuesday next week due to easter holidays. again sorry for the delay. /tomas
     
  20.  
    DaftDog

    DaftDog Affiliate Guard Dog Member

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    Are you waiting for the old bank account to fill up first so you guys can afford to pay the rest? Certainly seems like it.
     
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  22.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Have also to wait after Easter....... :(
     
    Last edited: Mar 25, 2016
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  24.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hey guys,
    as explained is holidays atm and as already mentioned next week you will be paid. have we failed to pay affiliates a single time since our launch in 2005? late a few times yes but we have always paid so no need for panic here.
    happy easter and thx again for your business. xoxox /tomas
     
  25.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    My reward for starting this thread? A 10% cut in my RS deal.

    At least I definitely WON'T have to be concerned about being paid late by them again! :p

    KK
     
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  27.  
    CasinoRoom AM

    CasinoRoom AM Affiliate Program Representative

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    hey kk,
    wow, if you want to discuss that here as well fine with me.
    naturally i came across your account after your post the other day (to be honest i havent noticed it before in my reports due to extremely low activity). i did notice you have a custom deal with us (35% flat) and since you have sent 3 new deps in the last 8 months or lifetime as you will that deal is difficult to justify, right?
    i did ask if you wanted to push our brand a bit more to sustain that deal but you didnt even reply to that instead you just argued your deal was too low?
    now, i havent even had time to reply to that email due to HOLIDAYS and I wont today either. i will ofcourse honor the old 35% deal on exsisting aquired players (as i always do) but as mentioned i wouldnt be able to keep it for new aquiered players at this rate.

    fyi, im logging off now until next tuesday to spend time with family hence any reply will be delayed.

    cheers, tomas
     
  28.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    I don't intend to get into a slanging match on a public forum - but if you going to quote figures, as least get your facts straight!
    I added Casino Room to my site on October 5th - so from there to end Feb is 5 months, not 8.

    Yes conversions were poor, and I have already admitted that was my fault for adding your casino to my site when your player Welcome Bonus was not good enough for my standards at the time.
    I got carried away because your were going through BBF at Casinomeister and looking highly likely to be Accredited (which you were in November), and acted too hastily.
    I don't "SEND" players anywhere - I just list all similar casinos in order of best Welcome Bonus to Worst.
    As your Bx45 wagering puts you in 30th place on the list, it's not surprising that we didn't get many players.

    I also made the mistake of not agreeing a life-time deal when I signed-up with you guys - so yes you can change my RS and I have no cause for complaint. It just irked me a bit, that you did it the day after I started this thread about your tardy payments.

    There's no hard feeling from my end - you can reduce my % and I can remove your casino from my website. I don't think either of us are going to miss the other too much anyway! ;)

    Cheers,
    KK
     
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  30.  
    AussieDave

    AussieDave 17 years & still going!

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    @CasinoRoom, chastising an affiliate, for calling your program to (public) count, because your in breach of your own T&C's.

    WOW... that was handled well - the sarcasm was a nice professional touch too :rolleyes:
     
    Last edited: Mar 26, 2016
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