Betano is not paying the affiliates - RESOLVED

Andreas86

New Member
Joined
Nov 17, 2018
Messages
22
Reaction score
7
We send invoices month after month but they are not paying. We tried to contact several times, but there's no answer.

I heard that they going bankrupt.

Can anyone help with this?
 

MissExposé

Well-Known Member
Staff member
Joined
Sep 18, 2018
Messages
4,083
Reaction score
1,057
@Andreas86 @freakspin Please note we don't have Betano Affiliates listed on AGD. However, we will send them an email on your behalf and ask for updates. Please PM me your account details (I have sent you a PM)
 

MissExposé

Well-Known Member
Staff member
Joined
Sep 18, 2018
Messages
4,083
Reaction score
1,057
@Andreas86 @freakspin Please check the PM's I have sent you for the updates.

Here is the update we received:
"unfortunately due to the departure of the previous German affiliate manager we had to restructure the team which is done as of now and also tried to reach out to all affiliates during the past months in order to collect any outstanding invoices since the vast majority used to send those to the former affiliate manager directly without any visibility for the rest of the team. Therefore we requested our affiliates to only use affiliates.deutschland@betano.com but some of our mails bounced back and no other contact details besides an unused email address have been in the system."
 

freakspin

New Member
Joined
Nov 7, 2013
Messages
95
Reaction score
43
Thanks @MissExposé

Would be much easier when they just reply to my / our mails or Skype requests.
Changes can happen and invoices can be delayed. But ignoring mails for weeks or months is not a good kind of business...

Maybe you can let them know. ;)


Thanks again.
 

Andreas86

New Member
Joined
Nov 17, 2018
Messages
22
Reaction score
7
They marked it as paid in the partner tool on January 5, but we still haven't received anything. These guys are a joke.
 

AussieDave

24 years & still going!
Joined
Nov 28, 2013
Messages
4,978
Reaction score
3,518
I understand the appeal of working with lesser known affiliate programs. However, taking a chance on a new casino etc., etc., can be costly IF things go pear shaped, just like they seem to have gone here.

Not paying invoices because someone left the company sounds like a BIG excuse.

Plenty of companies lose staff (restructure) BUT they don't grind to a halt. Furthermore, I bet the casino operated by this affiliate program, was STILL taking deposits... Yeah sound like a load of bollocks!
 

MissExposé

Well-Known Member
Staff member
Joined
Sep 18, 2018
Messages
4,083
Reaction score
1,057
No updates so far. We sent a reminder email.
 

Casinodad

Affiliate Guard Dog Member
Joined
Feb 6, 2019
Messages
85
Reaction score
25
Thanks @MissExposé

Would be much easier when they just reply to my / our mails or Skype requests.
Changes can happen and invoices can be delayed. But ignoring mails for weeks or months is not a good kind of business...

Maybe you can let them know. ;)


Thanks again.
New trend in casino affiliate business...
Most programs dont pay or are super delayed also the communication lags behind.
All too many casinos and competition for customers these days which causes affiliates to pay the feast.
Only a few honest good converting programs left out there, even the old "legends" from the industry are not transparent and do tricks to run their business.

Because of this I have made the decision to build a real site with only honest casino affiliate programs without regard to various sponsorships and old friends from the industry. Casino Affiliate Programs Reviews will be launced later this year, stay tuned.
 
Last edited:

MissExposé

Well-Known Member
Staff member
Joined
Sep 18, 2018
Messages
4,083
Reaction score
1,057
Update, member Andreas86 confirmed via PM the payment came in.

@freakspin do you have any news, please? If not, please PM your account details. We are now in communication with a new representative who will handle this issue.
 

MissExposé

Well-Known Member
Staff member
Joined
Sep 18, 2018
Messages
4,083
Reaction score
1,057
Thank you very much for updating us @freakspin , glad to hear you received the payment.
 

Thomas Andreas

Affiliate Guard Dog Member
Joined
Aug 7, 2018
Messages
333
Reaction score
48
I thought Betano was doing really well... you heard they having financial problems?
Are there any articles about this or something?
 
Top