Anyone with problems with Vera&John | JPJ Group ?

Discussion in 'JPJ Group (formerly known as Plain Partners)' started by casinobillionaire, Feb 12, 2019 at 2:03 PM.

JPJ Group (formerly known as Plain Partners)
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    casinobillionaire

    casinobillionaire New Member

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    I have an issue with a past payment and didn't get any reply from 3 affiliate managers. I have an open ticket for over a month with no reply. I even tried with customer support and other channels like linkedn. Really weird. Anyone facing the same issue?
     
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    Engineer

    Engineer Super Moderator

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    They aren't replying to me, either. I've been trying to reach them for a couple of weeks now.
     
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    betizen

    betizen New Member

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    I've heard (rumor) that JJ has been acquired (again) not so long ago, maybe they are going through some restructuring. It would be great to confirm.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Did any affiliates get a notice about this??? Sure hope our players were mapped over!

    Welcome to JPJ Group Affiliates!
    We shared a number of wonderful years with you as PlainPartners, and now it’s time for something new.
    As JPJ Group Affiliates, we’re offering a brand-new look and feel for the same great services and unbeatable opportunities.

    Get ready for the next step!
     
    Last edited: Feb 13, 2019 at 12:14 AM
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    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Yes, we got the following email on January 25th.


     
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    casinobillionaire

    casinobillionaire New Member

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    Yes, I've got this e-mail as well, but didn't justify an opened ticket with no reply for over a month and a late commission not paid. I'm afraid.
     
  7. admin Notification Admin Staff Member

    A reminder is sent to all affiliate managers.
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    bonustreak

    bonustreak Administrator Staff Member

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    JPJ Group Affiliates

    JPJ Group Affiliates New Member

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    Hello, I would like to apologise for your lack of reply, can you kindly send an email to our info mailbox and I will deal with it immediately. ( I am restricted by the site to post the address here). Do you also know who your account manager is? Thank you
     
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    casinobillionaire

    casinobillionaire New Member

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    Ok... I just sent the e-mail through jpjgroupaffiliates contact page.
    Thank you
     
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    Anthony Pap

    Anthony Pap New Member

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    Yeah guys, they have moved over to JPL Affiliates, I saw them at their stand on LAC too. Delays probably have to to with them moving over to another platform.
     
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    casinobillionaire

    casinobillionaire New Member

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    No one is getting any problem with them? Really weird that a topic about Vera&John, Intercasino (JPJgroup) was not available here.
     

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