Affpalace NO Payment!

[gstarr]

Still did not get the payment for January. Answered that they still "having technical updates".
Also there are some threads on other forums about payment problems with that program.
Anyone working with them and getting payment?

 

[MissExposé]

@gstarr If you would like us to contact Affpalace representatives on your behalf, please send me your affiliate account details. I've sent you a PM.

 

[MissExposé]

Thanks for sending your account details gstarr, affiliates are notified. Keep you posted.

 

[MissExposé]

@gstarr We received an update from the representatives, they are experiencing some tech problems at the moment and will pay you in the coming days.

Please let us know if you receive some further information.

 

[MissExposé]

@gstarr Affiliate representative advised that the payment is expected to be done next week. Please let us know if you receive the payment.

 

[gstarr]

Hi, nothing changed since last week. No msg from affiliate representative about payment. Last I sent him my Neteller details on 28 Feb. Its already 12 March, and they still did not pay for Jan activity. I think nothing will change.

 

[MissExposé]

Hi gstarr, we sent one more email to the affiliates. Keep you posted.

 

[MissExposé]

The delay in payments is caused due to bank issues. Affiliates advised they are trying to solve them as quickly as possible. We are expecting further information, keep you posted.

 

[gstarr]

Serious???
That "bank issues" goes for 2nd month. And they just answering something to spend more time.
AGD what is maximum time limit you need to confirm that program is Rogue and will be delisted?

here are some links for other threads containing the same problems:

https://www.askgamblers.com/affiliate-complaints/aff-palace-do-not-pay-my-affiliate-commission

https://www.askgamblers.com/affiliate-complaints/refused-to-pay-comissions

 

[MissExposé]

We are still waiting for the additional information that affiliates said they will provide, the payment is taking unusually long.

 

[MissExposé]

@gstarr Affiliates advised that payments are being handled by a third-party provider, and that is causing delays.

 

[Roulette Zeitung]

If MissExposé would not continue to insist on asking for the reason of the delay, I believe, nothing would happen but we also would not have so much colorful excuses by the program like "technical problems" or announcements, that the payment will be done in the "coming days", then "next week", and after that again excuses with "bank issues", and now to have some more time, they blame the "third-party provider" for the mess.

If one is too incompetent to have a working payout system, with full und punctual payments, then it's better to shut down the company. At least this is the consequence in the real world.

 

[gstarr]

If MissExposé would not continue to insist on asking for the reason of the delay, I believe, nothing would happen but we also would not have so much colorful excuses by the program like "technical problems" or announcements, that the payment will be done in the "coming days", then "next week", and after that again excuses with "bank issues", and now to have some more time, they blame the "third-party provider" for the mess.

If one is too incompetent to have a working payout system, with full und punctual payments, then it's better to shut down the company. At least this is the consequence in the real world.

Fully agree, "third party provider" it is not the reason of delaying payments for a months. All that replies cause me to think that AGD is ok with that. And still not removing or marking the program. It's still certified. And new members can easily join?!?!?!

 

[Roulette Zeitung]

To be fair, you see, there is some pressure by AGD so that you will get your money. If this not happens now within two more week latest, then I share your opinion, that something has to change with the status of the program, because every single case counts, and there is obviously no wrongdoing by you.

After two more weeks there is absolutely no excuse anymore, and also AGD should admit that in that scenario.

 

[Aff Affpalace]

Guys, I'll clarify what's the problem. No need to make hasty conclusions.
As we have already texted to AGD's representative those delays are related to third party provider. We are doing our best to solve it as soon as possible and keep on working properly. We also are down due to all this situation and repeating again: we are working on it and doing our best to make all delayed payments.
No worries, we are going to do them as soon as we solve the problem, that’s for sure, just need to be patient a bit. Sorry for delays and we hope you’ll understand us.

Thank you.

 

[MissExposé]

@Aff Affpalace Thanks for signing up to assist our AGD members.

 

[gstarr]

I know that nothing will change tomorrow and after. 2 weeks almost. just up the thread.
looking for AGD Mods taking any action about that program.

 

[gstarr]

no reply? ok, looks like forum admins don't give a F.... about this.
will be upping this thread once a week.

 

[MissExposé]

@gstarr We did send one more email yesterday after you posted the update. Sorry for not informing you in the thread. No response from them so far.

 

[MissExposé]

@gstarr Here is the response we just got:
"Now we are sending emails to all our partners with all information regarding the problem we have."