Affiliate system of Untold Casino offline for days.

Mrokrajohn

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Good morning friends.

Untold Casino has been one of our rated online casinos for a while now. Now I saw last week that I can no longer log in to the affiliate system and the account manager no longer responds.

I wondered if there are more people with these problems at Untold, or if anyone knows the reason for this? I am about to remove Untold Casino since the account manager no longer responds.
 

MissExposé

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Hi Mrokrajohn,

Same here. I tried to log in to our account and it's not possible:

Access to this service is temporarily down for maintenance. Banners and tracking will continue to function during this time.
 

NDG

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I removed their casino brand. I did it partly because of the affiliate program being
offline for days, and partly because of another issue that just popped up with them.

Our affiliate contact was Alex David - ad@untoldcasino.com
 

Ryders

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I think soon this casino will close.
Just probably no money for development.
These are not the guys I would not cooperate with.
 

Biti

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The typical white label flop.

They think they have some awesome idea with the Untold thing and that their idea is awesome enough to run it on a white label.

Fail.
 

melcb

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We got a response from Alex, just waiting for him to post an update for everyone here on this thread.
 

melcb

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Alex responded with the following:

Untold Casino received a takeover offer and we are not [sic] in the middle of the handover process to the new ownership and team, that is why some of our operations are on hold until the new owners get the full control over the operation.

Please bear with us a couple of weeks.
 
Last edited:

DaftDog

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Alex responded with the following:

Untold Casino received a takeover offer and we are NOT in the middle of the handover process to the new ownership and team, that is why some of our operations are on hold until the new owners get the full control over the operation.

Please bear with us a couple of weeks.

Freudian slip perhaps?
 

melcb

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aah yes it should be 'now'
 

EU Affiliate

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Any news about this casino?
I got no response and the aff. board is still unreachable.
 

Mrokrajohn

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I have never known an online casino that throws the affiliate system offline during a takeover. In my eyes it looks like they either: have no money to run an online casino or that the whole thing is scampering. I also see that the casino have already been placed on some blacklists. They get it if they don't let their affiliates know :)
 

NDG

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I don't think this is a takeover. There is no reason to turn off the affiliate program
during a takeover. The new owner would want to keep the affiliates to promote
the casino brand. By turning off the affiliate program, they've lost many affiliates.
 

casinoduende

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I have written an email to affiliate manager Alex David, still no answer. This is bad. Untold Casino works and receives free webmaster traffic. I'm going to deactivate the referral link for a while and redirect the traffic to another casino.
 

Mrokrajohn

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Have you heard anything or have any updates? I have given up hope in any case.
 

casinoduende

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Have you heard anything or have any updates? I have given up hope in any case.
Hi!
No, I have no response from this casino. It is very annoying and unprofessional. Although things are not going well, there is always being honest and not hiding. Unfortunately there is a tendency of increase of incidences of this. In a way this generates a distrust of new casinos.
 

Joonas

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We've been waiting from the middle of May and no replies, except the same text as above from Alex. Really sorry to see this, users at Bojoko.com really liked Untold and the conversion was good. I even met Alex at LAC. We've had a couple thousand euros pending from them over two months now.
 

AussieDave

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Doesn't Viral Interactive Limited, who operates Untold, also own Mango Casino. Without knowing for sure, I'll guess both are White Labels :rolleyes:
 

UntoldCasino Affiliates
INFO

  1. AGD Terms Certification:
    Terms and Conditions
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    Yes
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

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