For those of you who are not savvy with what's happen over at 32Red... A UK player signed up and contacted support, saying he was dropping £1,000 and what bonus would they give him. He received £2,000. The long and short of this, he completed wagering and won £25K. Now 32Red have refused to pay this player because the CSR should have only given the player £1,000 bonus (100%) instead of £2,000 (200%). This post (Sept 5'th 2014) http://www.casinomeister.com/forums/showthread.php?t=63858&p=644079#post644079 | contains a link to: http://www.32red.com/promotions/big-bankroll-bonus.html | yet when I tried to access that page, it redirects to the 32Red standard bonus page. Obviously the Big Bankroll Bonus page was live when the post was made. Yet it's been yanked now. http://web.archive.org/web/20140702112345/http://www.32red.com/promotions/big-bankroll-bonus.html (NB - wayback machine archiving of crawled pages and listing these pages, is at minimum 6 months behind). What's been posted (including email correspondence), the claim by the OP looks legit. And 32Red are in refusing the pay the £25K. Albeit AGD is an affiliate forum, not a player forum but given what's transpired with the GoWild UK player buy-up and not withstanding if it wasn't for players, we'd all be out of a job. IMHO these issues, have just as much a place here in an affiliate forum, as they do at a player forum... just saying.