Recent content by Genesys Affiliates

Hi i-man, our payments for August have been released on the 1st and 2nd September. Checks have been requested on the 1st September and should be with you around the 10th of each month. Please ping me on a-team@genesysaffiliates.com and we will send you your tracking number. Cheers.

Hi all, I just had a long chat with our Head of Payments. She confirmed that we released all payments, including checks on the 4th June. Due bank holidays in Europe the transfer of the funds to the check releasing bank has been delayed by the European banks. The checks went out in the meantime...

Hi all, First my sincere apologies that you experience issues with emails sent to my email account. I experienced issues end of May and contacted IT to fix the issue. They confirmed that everything works well again and in fact I am receiving external emails, but it seems only a selection :( I...

Hi WCD, I am forwarded them your questions and hope to post the feedback tomorrow. Have a nice evening. Silvia

Hi WCD, No, you will not lose the player if we cross-promote them. Your tag is associated to the player if he/she will be cross-sold to another casino. I will get final definition for you from Betonsoft and post that later. Best regards Silvia

Hi guys, I hope you all had a nice weekend. I just want to highlight here again, Genesys Affiliates did not change the terms regarding bundling retro. It might have been a better idea to start with a established affiliate software to avoid such mistakes, which look always unprofessional...

Hi guys, At first I want to apology to letting you wait for a reply. I had this week a meeting with a representative of Betonsoft regarding your stats from January/February. As much as you won't like it, I must repeat that Genesys board made the business decision to bundle commissions...

Hi guys, At first I want to apology to letting you wait for a reply. I had this week a meeting with a representative of Betonsoft regarding your stats from January/February. As much as you won't like it, I must repeat that Genesys board made the business decision to bundle commissions...

Hi Jopaa, Please get in touch with me on Skype boccadirosa0406 to confirm your email address. I resent the Welcome email to you last Tuesday. After confirmation I will resent again, cc' AGD in. You can also log into your account with your email address and password you registered with. I am...

Hi guys, I’ve been reading your posts and understand your concerns. Please let me quickly explain the structure of our company. Treasure Mile, Mandarin Palace, Wizbet, Lucky Creek and Grand Eagle Casino are all casinos of the Genesys Gaming Group; it is one company having the same share...

Hi guys, It is Silvia here, Affiliate Director for Genesys Affiliates. I read your thread yesterday and double checked on some of your comments before replying. At first I need to apology to KasinoKing as his March payment took indeed too long. We usually pay until the 7th of the next...