Recent content by D57

I emailed today but haven't heard back yet.

Has anyone received a payment from income access since they took over? I expected one by now but as yet i've had nothing.

Just a quick update, i have spoken to Lucy this morning who is going to chase it up for me :)

As you can tell with my previous posts i've had problems for a few months with AH now, it's taken me a few weeks of pestering but i've always managed to get my cheque somehow. This month once again the payment is 2 weeks late so far, i've waited over a week since sending an email without a...

Since Jo Thomas left (from stream 20) the only person i've had any contact from is Lucy Rowe.

I was also told mine was sent on the 28th, i've heard similar stories from other people too. Luckily i was paid by BACS after 2 weeks of pestering. The most annoying thing is that there's nothing but a (rarely) monitored email address to contact affiliate hub. The contact form on the...

Just to update, i did receive payment by BACS, i was assured the cheque was sent but then lost in the post. Not sure what's happening with the income access that was supposed to be starting last month, and we're now towards the end of this month and payment hasn't been received again. I would...

It definitely works, i've had a good and steady income from them since the day they started, it's just a shame that they aren't customer focused when problem's arise.

Another day and still no reply, I guess all 'customer service' are now enjoying the sunny weekend while I'm still worrying about paying my mortgage, this is the last time I put all my eggs in one basket with any affiliate company.

Thanks for the info Deanna, hopefully when you're in control the programme will be more reliable. Unfortunately it doesn't help my current situation. For 3 weeks now i've been chasing my owed payment and i've had nothing but tall tales from the 'accounts department' at affiliate hub. To...

I also haven't received last months cheque. Last year all cheques were received around the 15th of every month but since december cheques have been continually late, by at least a week or 2. It's now the 6th april and i was also assured my payment was sent out on the 30th march which clearly...