Dear xxxx , (Acc No. rfver......)
As you may be aware, certain unfortunate circumstances with software providers have affected the ability to process online gaming transactions in your region.
As of midnight tonite, we will no longer be able to accept deposits from you. Due to this, your account has been marked for closure, which will occur on Sunday 24 April 2011 at 23:59.59 EST.
Your account will remain open for the time being, should you wish to play through any remaining balances.
Even though our ability to accept and transfer funds has been severely impaired, we will endeavor to honor all withdrawal requests which we will begin processing on Tuesday 26 April 2011.
We are currently in negotiations to secure you a casino account with a trusted partner. More information pertaining to this will be sent to you shortly.
We would like to use this opportunity to thank you for the loyal support you have shown us in the past. We hope that you have enjoyed your time with us and we wish you the best of luck in all your future endeavors.