Is Winward casino OK to promote (re: CasinoMeister warning)?

[caseydog]

I just wanted to add something to the thread on Winward. After reading this the other night, I decided to make a small deposit of $100. Deposit was made thru credit card using their Dotpay processor (never heard of them). They credited a 200% bonus and I played slots in their no download casino. After a while I was up to $423 and cashed out. Withdrawl was pending.

I sent them all the security documents which were approved. Checked back in 3 days and money was back in my account. Called them to find out what was going on. Andrew, their supervisor stated that 2 more successful deposits had to be made in order to withdrawl. I asked him what was the rationale for that policy. He didn't know and said "it's in the rules". I think Aussie Dave listed alot of their rogish policies in this thread.

I was then transferred to their security dept (someone named Sean). He told me the account was going to be closed and deposit refunded because the processor didn't want to accept my payment. That was 2 days after I made it and played. I have no idea what this was about because the charge was already posted to credit card. Ironically, the credit card company called me the night of the deposit and asked if it was authorized. I said yes.

Whether any of what I was told is true or not, I don't know. I won some money, sent them in all authorization docs and approved the transaction. Bottom line is they're going to close account, not pay the winnings and "refund the deposit". WOW...I called the credit card company last night to flag those charges as the merchant said they were going to refund.

DO NOT PLAY AT WINWARD CASINO!

[tryme1]

This is weird. It's almost as if there were two different companies operating here. The bingo side of things is supremely well run and you almost never hear complaints. On the other hand, Winward Casino is definitely one to steer well clear of judging by the evidence of this thread.

I'd be interested in Revenue Giants take on this.