What is happening with superior?

[cookie.monster]

What is happening with superiorshare? My earnings for the November and December are nullified with this value:

'Bad Deposits - No Settlement'

Support is not responding.

[KasinoKing]

This has happened at quite a few Rival casinos (luckily for me, only at one of mine).

The cause is lost deposits due to the seizure of eWalletXpress, which some (not all) casinos have chosen to pass on to their affiliates.

Much more info in this thread:
Beware Rival(Some Brands) Are Deducting Earnings Again To Cover Processing Losses!!

KK

[cookie.monster]

This is just hilarious, they deducted 100% of my November and December earnings.

[Guard Dog]

That isn't good. Paul needs to respond to this and I will make sure he does so the next business day. This is becoming a problem with Rivals right now.

[SuperiorShare]

Hi Guys,

First off, happy new year to everybody.

Cookie, can you please send me your username so I can look into this and get back to you tomorrow?

Thanks and I look forward to hear from you.

Best regards,

[dfiocch]

This is just hilarious, they deducted 100% of my November and December earnings.

Same situation here.
I want to replace ALL Rival's Brands with other casinos.

[SuperiorShare]

Got the username. Thanks for the PM

[SuperiorShare]

Hi again Guys,

Just to make things clearer. We got hit by EWX losses in 2 parts. One for October (Applied in Nov) and the last part in Nov (Applied in Dec)

Some affiliates will still see deductions for their December earnings.

Once again, we apologize for the inconvenience. Most of our partners have shown a very good understanding of the situation and we truly appreciate it. Affiliates working closely with us during the last few years know exactly our philosophy and the way we handle our partnerships with mutual respect and cooperation.

Anyone can reach me through skype, msn, email or phone call if you would like to discuss this further or work out a business proposal with regards to our international markets expansion.

Best regards to everyone,

[cookie.monster]

Once again my balance is nullified (just like in January, 100% 'bad settlement'), how can you explain this?

[SuperiorShare]

This is because your account has not settled the complete amount of the adjustment yet. Hence, it is carrying it over. I will email you with full details and some more info of your interest.