Warning: Referback

[WCD Admin]

I do not like posting these things. I do not like it one bit. My affiliate manager has been gone for months, totally flaking out and not answering me NOR putting me in touch with another affiliate manger. I highly suggest that someone more professional take over my account.

I do not like being like this, but I cannot stand someone to waste my time.

[mattsgame]

Can I ask who your manager was?

I ended up being contacted by Kevin who was great and set me up on a nice rev share deal for 3 months and I placed there adds in prime spots.

I have emailed them several times as my earnings last month went from almost $300 down to $53 (which has already been paid) and I cannot see where or what happened to 1 of the players that was generating me most of the income.

I tried emailing Kevin a couple of time's and now I am trying to get in contact with Cobus as he is listed as my aff manager. Will see how this goes.

Let me know if you get a response and I will do the same.

Cheers

Matt

[Casinofoorumi]

We've been wondering same thing. Some months, earnings and stats are just totally wiped out to zero.
Opens, actives, revenue...all 0.00 eventhough there already was traffic (registrations, depositors and positive revenue) in the past two weeks. Only that remains the same is downloads and visits.
We don't have much traffic to referback sites anyway cause we've dropped the promos ages ago (except Epoca).

[lots0]

My 2cents...
If there were a prize for the affiliate program that went from one of the best of the best to one of the worst...
Referback would win hands down, imo.

I really used to like Referback, used to be my favorite aff program, like I said one of the best of the best.
Now I wouldn't waste my time with them.

[FictionNet]

I met a decent chap from RB at LAC, at an Affiliate Edge evening. Unfortunately, I was quite tipsy and I have no idea what his name was. Doesn't seem like I was sober enough to ask for a business card either. Not much help, I realise.

[Perc]

We've been wondering same thing. Some months, earnings and stats are just totally wiped out to zero.
Opens, actives, revenue...all 0.00 eventhough there already was traffic (registrations, depositors and positive revenue) in the past two weeks. Only that remains the same is downloads and visits.

That what my stats just did within the last couple days, there were registrations and revenue a few days ago, now that's all 0 and just visits and downloads are left.

[CaseyM]

There is a thread about the faulty stats over at CAP, it seems to be a temporary bug and all stats have returned to normal now... back to the original topic, my AM is Janine and she always responds very quickly to emails and is always on Skype

[Cobus]

Hi WCDadmin, I will look into your post and get back to you soon (if u could, pls send me an email). Mattsgame - I will look at your mail first thing tomorrow (I'm sure u sent it over the weekend) ;-) Apologies if the post looks sloppy, I'm typing from my phone...

[WCD Admin]

Thanks for the responses everyone - at least now I don't feel like I'm exclusively being picked on. In my humble opinion when stats don't work that should tell you something.

I can calculate % with a calculator and could write a stats program in BASIC on a Commodore 64.

Andy: I think polls would be a great way to set the red-light for "non-communicative" because this program clearly has lots of managers and I am already beginning to believe whats going to happen here next is a strategic game of "good cop - bad cop" -- so a poll would work for programs that have multiple affiliate managers.

I have been getting lots of excuses and frankly "bullsh-t" from my affiliate manager whose excuses seem to have gone on for months from "forgetting" to "getting ready for London", to "coming back from London," (been on planes all day) to "traveling around meeting affiliates" in Europe to actually "I'm vacationing with my brother on a much needed break and have bad internet access."

So naturally I asked mentioned two things. That it was unacceptable to let this go on for months AND to pass me to another affiliate manager who could handle my problems. With the abundance of affiliate managers I can only think these guys are gamers. And we are talking about thousands not being paid to me.

Cobus: get my details from Colin, and point him to the thread, enough of my time has been wasted already. I've been on Colins "top of my priority list" for months now, going back and forth about getting paid by Refreback and the other program that you "don't" have. Luckily for them the affiliate manager at your other program has probably had his fair share of lime-light in the past and figured out before it came to this (unlike Colin) to login to his Paypal account and get me paid.

[Cobus]

Thanks WCD Admin - will speak to Colin, get the details and get back to you.