Vegas Regal Casino - An Official Reply on Progressives & MasterCard Processor Losses

[Nicolas-Johnson]

Hi Everyone,

Recently there has been a lot of confusion regarding two issues affecting Rival Casino Affiliates. I would like to clear up what our stance on this issue is here at Vegas Regal Casino and Regal Affiliates:

1- Progressive Jackpot Contributions.
At Regal Affiliates we believe communication is key. That is why when the progressive issue emerged, we declared:
NO affiliate from Regal Affiliates will be charged on Progressive Contributions! All progressive contributions deducted will be refunded in full. All future progressive contribution fees WILL be completely absorbed by Regal Affiliates. Like our no negative carry over policy, we feel this should be part of our marketing cost and should and WILL not affect our valued affiliates.

You can see our previous statement here:

http://www.affiliateguarddog.com/for...060-post1.html

2- Master Card Processor Losses.
Our position is now clear: we are covering ALL MasterCard losses (affiliates will not lose a dime as a result) and we are NOT introducing negative carry over.

We are committed to working closely with our affiliates to ensure maximum profitability from all traffic sent to our brand. We can set up exclusive promotions for your players, contests on your forums, and we do everything possible to accommodate any other custom marketing vehicle/materials you might like.

If you would like to contact me to help ensure your Rival Casino traffic gets you the most profits possible, you can feel free to contact me via MSN IM at nicolas_1875 at hotmail dot com or via email at manager at regalaffiliates dot com (remember to replace at and dot with their corresponding symbols)

I'm online 60+ hours per week, so it should be easy to find me. Also, if you have odd hours, you can schedule an appointment and I will be in the office at whatever time you like; 3am, no problem! With Regal Affiliates, you can rest easy knowing you are dealing with TRUE partner!

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

[NDN]

Great news Nicolas - I am happy to say I have now added you back to my site.

I know it's still a big mess, but do you happen to know how things will work in the future with regards to stats?

Specifically, will the progressive fees as well as any future processor confiscations still have to be manually credited to the affiliate (meaning we won't really be able to rely on our stats because there will be changes at the end of the month)?

How will payments work for February? I had all of my earnings wiped out due to the processor issues and I am delighted to hear that you won't be charging me after all.

[Nicolas-Johnson]

Right now the changes aren't all done yet. But when they are finished, the ANW calculation at Regal Affiliates will be:
Deposits - Cashouts - Charge backs

We won't have to manually adjust anything. Rival is working on change this for us; they have been very responsive to our requests, which is great, because it means we can take care of our affiliates all that much better!

The MasterCard deductions will be reversed. As I said, it is not all in effect yet, but it will be. Affiliates will not lose $0.01 on any of this!!!

Kind Regards,
Nicolas Johnson