And my reply from GPWA:
Hi gstarr - altho I see that your last post here was a month ago, I know that your affiliate manager, Shelley, preferred to discuss personal stats out of the public forum and that you were in email correspondence with her regarding the questions in your post. Shelley has moved on and is no longer at BrightShare so I've brought this post to the attention of your new affiliate manager, Issac (firstname.lastname@example.org) who will be in touch with you if there are any lingering questions.
Hi Isaiah - I've informed Danny (email@example.com) your affiliate manager, of your post here, and he'll be contacting you shortly.
Regarding Feb payments - As all of us who work in the online realm understand, sometimes there are technical issues. While we work very hard to ensure payments are processed by the 15th of the month, our T+Cs state that payments will be made by the 20th, in order to allow for these unexpected, infrequent delays. I fully expect payments to be processed today - and will keep you updated.
Thanks - Marcia
Thanks for the vote of confidence! As I understand your post, you had a small technical problem with our report a few months ago and it got fixed to your satisfaction.
Sounds like the drill down wasn't showing - the data was clearly being recorded if it was all showing in the totals at the top level.
BrightShare prides itself on thorough and accurate reports. There will always be glitches - it's our job to identify the glitch and get it fixed quickly.
Thanks - Marcia