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  1. #1
    Guard Dog's Avatar
    Guard Dog is offline Guard Dog
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    Default They're baaaaaackkkkk

    Looks like the GP guys are back in business with their original affiliate program. At least they aren't hiding out, I suppose


    Dear xxxx,

    The team at Grand Privé Casinos is proud to announce the re-launch of Grand Privé Affiliates. The new program is now live and offers our affiliates a smoother, more efficient system that features accurate and reliable statistics, guaranteed uptime and complete transparency.

    It has been more than two years since GrandPrive had to take the decision to close down the affiliate program. We were forced to take this step due to the fact that the Microgaming affiliate system was unreliable. The numerous inconsistencies in tagging and errors in resulting earnings affected the trust you placed in us and embarrassed us as an operator. This situation was also intensified by other factors beyond our control.

    Once we closed the old program, GrandPrive was understandably lambasted by both forums and individuals, and at the time we were only able to make limited comment and unable to fully defend ourselves and present the true facts. However, we are no longer bound by any constrictions and can, for the first time say, to all our valued affiliates, we profoundly regret the deterioration of our relationship, and we fully understand the anger and hostility expressed towards us. If we had an alternative course of action open to us, we would gladly have taken it. The fact is we had no alternative and had to remain silent in the face of intense criticism. That time is now over and we can move ahead with confidence.

    As you are well aware, GrandPrive was one of the earliest casino groups on the internet. It was one of the first to be regulated by credible regulators; one of the first groups to be approved by PWC for casino reviews, and we were in the first batch (of four) casinos to receive the eCOGRA seal of approval. For 10 years GrandPrive casinos have won rave reviews and the respect of players and forums.

    To continue our tradition of excellence, we have selected the best software available in the market place. We are proud to introduce our new affiliate program, which offers the unique opportunity for you as an affiliate to work directly off the gaming server. As you know, no other program in the online casino world is able to offer you this. This revolutionary feature ensures that our affiliate system is one of the most efficient on the internet, giving you the most accurate and reliable statistics, guaranteed uptime and complete transparency.

    We have moved your account across to the new GrandPrive affiliate system and have tagged all players ever associated with you to your account. Since 1 April 2010 all your players have been tagged to the new system and your payments from April 2010 up until now will be activated on 3 March 2011.Where players have already migrated to the new software, you are being credited with the appropriate revenue. In instances where a player may only in future move to the new software, you will automatically be credited with the associated revenue when this occurs.

    We invite you to log in to the new site at Grand Prive Affiliates | BetGrandPrive.com Group Affiliates, update your details and ensure that your vital information, such as payment method, is correct. If you have forgotten your password, please click on the forgotten password link and follow the prompts. If you experience any problems please contact us – support@grandpriveaffiliates.com

    Looking forward to working with you again.

    Kind regards,
    GrandPrive Affiliates Team

  2. The Following User Says Thank You to Guard Dog For This Useful Post:

    Daera (02-22-2011)

  3. #2
    KasinoKing's Avatar
    KasinoKing is offline Player turned affiliate.
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    Default

    I don't mind posting the reply I sent to that e-mail (I was as polite as possible):

    BULL-SHIT!

    I can't believe you would even send such an e-mail. Do you think we are all STUPID?
    We've had enough of your LIES.
    Piss-off.

    Best regards,
    Mark
    Seriously folks, does ANYONE believe that crap they wrote?
    Or does it just look like they've finally realised just how badly they shot themselves in the foot by screwing-over their affiliates and are now struggling financially?
    Jeeeeeze!

    KK
    Daily Slots Player, Bonus Bandit, Golf Lover & Webmaster...
    KasinoKing.co.uk
    Slot Beaters ~ Arcade Slots Online ~ Rival Gaming Slots ~ USA OK Casinos

  4. The Following User Says Thank You to KasinoKing For This Useful Post:

    Daera (02-22-2011)

  5. #3
    dominique's Avatar
    dominique is offline Super Moderator
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    Default

    They have settled with most claimants - MOST - they haven't settled with me. They owe me a decent chunk of money. The latest offer I heard was 50 Cents on the Dollar...
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  6. The Following 2 Users Say Thank You to dominique For This Useful Post:

    Daera (02-22-2011),triple777s (02-23-2011)

  7. #4
    nobluff is offline Affiliate Guard Dog Member
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    Default

    Got it as well, surely a prank?

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    Daera (02-22-2011)

  9. #5
    Renee's Avatar
    Renee is offline Affiliate Program Representative
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    Default

    We were forced to take this step due to the fact that the Microgaming affiliate system was unreliable. The numerous inconsistencies in tagging and errors in resulting earnings affected the trust you placed in us and embarrassed us as an operator.
    As I posted at the GPWA, if a MicroGaming group like Rewards Affiliates can operate as one of the best in the industry with the 23 casinos and 6 poker rooms we now have, it can't be an MGS issue.

    I'm interested to see if Microgaming will do something about GP tarnishing their name like this...
    Renee
    Affiliate Program Manager - Rewards Affiliates

    Winner of Best Affiliate Manager at CAP Awards/iGB Affiliate Awards 3 years in a row!



  10. The Following 4 Users Say Thank You to Renee For This Useful Post:

    CBG (03-21-2011),Daera (02-22-2011),darmac (02-23-2011),triple777s (02-23-2011)

  11. #6
    Daera's Avatar
    Daera is offline Affiliate Guard Dog Member
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    Default

    Quote Originally Posted by dominique View Post
    They have settled with most claimants - MOST - they haven't settled with me. They owe me a decent chunk of money. The latest offer I heard was 50 Cents on the Dollar...
    I haven't heard anything from them since filing my claim with the eCOGRA audit. The only person I knew to speak to then was the people doing that audit, and of course that went nowhere.

    I think this whole thing is a big joke.

  12. The Following User Says Thank You to Daera For This Useful Post:

    triple777s (02-23-2011)

  13. #7
    ConradHaack is offline Affiliate Program Representative
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    Default

    Hey Rene,

    From what I understand Grand Prive were the first ones of MGS groups to pilot MGS' new affiliate system.
    MGS have long been working on trying to develop a more complete package for their licensees. This would
    save time and money for any parties that were looking to jump on board with MGS who didn't have the
    time to dev their own affiliate back end.

    So I believe that MGS has some part to play in everything that went wrong with Grand Prive's affiliate program.
    When I was at Star Partner MGS wanted us to also pilot it for them back in 2008 but we wouldn't touch it even
    with a barge pole because we knew of the many problems with the platform.

    MGS eventually came to us to take ideas from us with what we had done with Star Partner 2 because I don't
    think they had any idea on how to build an affiliate back end, that's how serious it became.
    Kind Regards,

    Conrad Haack
    Affiliate Manager - betWize Affiliates

  14. #8
    ConradHaack is offline Affiliate Program Representative
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    Default

    Quote Originally Posted by Renee View Post
    As I posted at the GPWA, if a MicroGaming group like Rewards Affiliates can operate as one of the best in the industry with the 23 casinos and 6 poker rooms we now have, it can't be an MGS issue.

    I'm interested to see if Microgaming will do something about GP tarnishing their name like this...
    They are no longer MGS' problem, casino or affiliate program wise. Grand Prive are no longer on MGS's backbone,
    they moved over to Proprietary Software shortly after they created Villa Fortuna but surely MGS should account
    for that which happened while GP were using their affiliate system.
    Last edited by ConradHaack; 02-23-2011 at 07:27 AM.
    Kind Regards,

    Conrad Haack
    Affiliate Manager - betWize Affiliates

  15. #9
    GamTrak's Avatar
    GamTrak is offline Google it and see
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    Default

    I've tried not to get all worked up over this or even post a reply because it's the reason that I basically quit this industry and am in a much better place today.

    BUT, I do want to say that IMO Microgramming and eCOGRA has just as much responsibility for what happened and should NOT be seen as a victim. Although I do not believe MG wanted the situation to come down like it did, IMO they did little to prevent it.

    I blame them for letting GP get away with what they did and they need to be held accountable just incase they are faced with another similar situation in the future.

    They were eventually taken for a ride also, but it may have been avoided if they would have been more agressive in helping us when this all unfolded.

    The affected affiliates presented a good case, but it was ignored by those that may have been able to assist us (I won't name names) and therefore IMO were part of the problem! As far as I'm concerned the only folks that did anything or even cared to stick thier neck out for us affiliates were the APCW!

  16. The Following 2 Users Say Thank You to GamTrak For This Useful Post:

    Daera (02-24-2011),darmac (02-23-2011)

  17. #10
    dominique's Avatar
    dominique is offline Super Moderator
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    Default

    Quote Originally Posted by ConradHaack View Post
    Hey Rene,

    From what I understand Grand Prive were the first ones of MGS groups to pilot MGS' new affiliate system.
    MGS have long been working on trying to develop a more complete package for their licensees. This would
    save time and money for any parties that were looking to jump on board with MGS who didn't have the
    time to dev their own affiliate back end.

    So I believe that MGS has some part to play in everything that went wrong with Grand Prive's affiliate program.
    When I was at Star Partner MGS wanted us to also pilot it for them back in 2008 but we wouldn't touch it even
    with a barge pole because we knew of the many problems with the platform.

    MGS eventually came to us to take ideas from us with what we had done with Star Partner 2 because I don't
    think they had any idea on how to build an affiliate back end, that's how serious it became.
    This is true and I saw some of the mails going back and forth between GP and MGS regarding the mapping over of players, which was a huge disaster and cause affs to revolt in the first place. This was definitely the fault of MGS. I have no doubts whatsoever about that.

    However, it was wrong of GP to just close the aff program. And it is wrong of them to still be withholding payment from affs and trying to settle for pennies on the dollar. They should pay what they owe before expecting new affs to start supporting them.
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