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  1. #1
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    Default still waiting on payment

    Hi Ben, I'm still waiting on payment

    I sent you two emails and have posted and pmed you at GPWA and have not heard back from you.
    Best Slots Casinos
    No Deposit casino bonus
    Casino Bonus
    Cleosvip Room


    No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.

  2. #2
    NoLuckNeeded's Avatar
    NoLuckNeeded is offline Affiliate Guard Dog Member
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    Crap!

    I was shocked to see the Cplanet banner up at Affiliate guard dog.. I had to fight this program to get paid and decided it was more trouble than it was worth.

    I met the owner at a conference and he did not inspire confidence... I felt like I had just been sold a used car.

  3. #3
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    Default

    I haven't had any problems with C-Planet; in fact, I think they are one of the best affiliate programs around. The casinos convert, the stats are great, they pay me every month, and Ben handles content theft issues quickly when I have a problem.

    It's hard for me to understand why your experiences would be so different... Are we talking about the same group?? LOL.



  4. #4
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    Default

    Yes, they are certified here (have been for awhile) and more recently became a sponsor.

    Let me know if we can help in any way to make sure you get paid promptly, but they have been a class organization from my experience and the experiences of many - which is why they are able to be a sponsor here.

  5. #5
    NoLuckNeeded's Avatar
    NoLuckNeeded is offline Affiliate Guard Dog Member
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    Default

    Quote Originally Posted by Engineer View Post
    I haven't had any problems with C-Planet; in fact, I think they are one of the best affiliate programs around. The casinos convert, the stats are great, they pay me every month, and Ben handles content theft issues quickly when I have a problem.

    It's hard for me to understand why your experiences would be so different... Are we talking about the same group?? LOL.
    Maybe I have the wrong group. I am talking about Rushmore Casino.

    I started with this group when Gabriel was the affiliate manager and when they were new. Perhaps they fixed the money problems that were obvious in the beginning. They sure had plenty of money to throw affiliate parties at conferences, so it was difficult to understand why I had to fight for 3 months to get paid.

    I hope they have changed, but after meeting the owner in person and asking for my money, I would not promote this group heavily.

    Once bitten twice shy... hopefully I never get to say I told you so.

  6. The Following 2 Users Say Thank You to NoLuckNeeded For This Useful Post:

    Rhondagrace (09-06-2009),TheGamblingGuru (09-02-2009)

  7. #6
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    Default

    There has also been at least five threads started over at Casinomeister over the past two months about delayed player payments regarding this group and the lack of response from the management regarding those stalled and delayed payments.

    Cherry Red slow withdrawal approval - again - Casinomeister's Online Casino and Poker Forum

    A Letter To Players Of Slots Oasis Casino - Casinomeister's Online Casino and Poker Forum

    [Resolved] slotsoasis casino - Casinomeister's Online Casino and Poker Forum

    Slow payment at Slots Oasis? - Casinomeister's Online Casino and Poker Forum

    (very) delayed cashout @ Rushmore - Casinomeister's Online Casino and Poker Forum

    A lot of speculation going on in all of those threads there, but it all boils down to the fact that management has refused to come out and make a statement regarding the real issue behind it all. It is a shame too as it has cost them (the Rushmore group) a hell of a lot of players and also new depositors.

  8. The Following 2 Users Say Thank You to TheGamblingGuru For This Useful Post:

    KasinoKing (09-13-2009),Rhondagrace (09-06-2009)

  9. #7
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    Default

    We are awaiting our payment for last month as well. I hope to receive it this week and that things get back on schedule next month as this is one of my favorite groups to promote and I've always found them to be responsive to our needs.

  10. #8
    Ben C-planet is offline Affiliate Program Representative
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    Default Payment

    Quote Originally Posted by GamTrak View Post
    We are awaiting our payment for last month as well. I hope to receive it this week and that things get back on schedule next month as this is one of my favorite groups to promote and I've always found them to be responsive to our needs.
    Hi Robin,

    I think your payment might have bounced back because you changed your bank details.
    I will check and e-mail you.

    Regards

    Ben

  11. #9
    CGP
    CGP is offline Affiliate Guard Dog Member
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    Exclamation

    Hi all,

    I am also waiting to receive the payment for July. I have sent three e-mails to Ben, but i received only promises and fake excuses. I invite everyone to check the e-mail correspondence between me and Ben in order to draw a conclusion about the unethical attitude of this affiliate program.

    The first e-mail was sent on 27th of August:

    Hi Ben,

    Could you please check why our payment was not processed yet? It's not
    correct to wait so long in order to receive the money.


    Answer of C-Planet

    Hi Peter,

    Everything has gone out please check tomorrow and let me know if you
    didn't receive.

    Regards
    Ben


    2nd E-mail sent on 25th of August

    Hi Ben,

    I did not receive the payment yet. Please check my account and advise.

    ID: ...

    Regards,
    Peter


    Answer of C-Planet, 25th of August
    [I]
    Hi,

    I just found out from accounts that we send an electronic file with all
    payments , there seems to have been a mix up with this thus causing a delay
    , the file as now been processed and you should receive you money today or
    tomorrow.

    Sorry for this.


    3th e-mail sent on 31 of August

    Hi Ben,

    I did not receive the money as you promised 5 days ago. If the funds are not available on my Bank account in 48 hours i will remove your ads from by website and will proceed with informing the community for your unethical behavior!


    Regards,
    Peter


    Answer of C-Planet, 1st September

    HI Peter,

    I understand your frustration. I will make sure you get your money, there are sometimes accounting errors but everybody does get paid.

    I am sorry for the delay and don't personally make the payments myself.

    Regards
    Ben



    And after all these lies i am still waiting for the money... I cannot trust this affiliate program any more.

    Ben, i kindly advise you to explain why C-Planet delays the payments with 20 days. It's not only me, i spoke with other affiliates that were waiting to receive their commissions as well!!!

    Regards,
    Peter

  12. The Following User Says Thank You to CGP For This Useful Post:

    TheGamblingGuru (09-04-2009)

  13. #10
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    Exclamation

    This could be the problem here...

    Quote: "We are now waiting for more funds to arrive in our account so that we can send out the rest".

    A Letter To Players Of Slots Oasis Casino - Page 14 - Casinomeister's Online Casino and Poker Forum
    ____
    ____

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