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Thread: stats updating

  1. #11
    baldidiot is offline Affiliate Guard Dog Member
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    That's great news about the move to income access!

    Also, just wanted to let you know there's a typo on the main page:

    Sky Bet - £35 in Free Bets
    Our new Loyalty Offer means customers can eanr a combined £35 in free bets!

    Here: Affiliate Hub

  2. #12
    slotplayer is offline Affiliate Guard Dog Member
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    Apparently I joined 3/28/2010 (a year+ now) and I went through each month since then and see a handful of joins each month but never earned a nickle.

    I doubt it tracks $$.

  3. #13
    D57
    D57 is offline Affiliate Guard Dog Member
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    Another day and still no reply, I guess all 'customer service' are now enjoying the sunny weekend while I'm still worrying about paying my mortgage, this is the last time I put all my eggs in one basket with any affiliate company.

  4. #14
    baldidiot is offline Affiliate Guard Dog Member
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    Quote Originally Posted by slotplayer View Post
    Apparently I joined 3/28/2010 (a year+ now) and I went through each month since then and see a handful of joins each month but never earned a nickle.

    I doubt it tracks $$.
    I made £7.99 with them last month, so it does track something.

  5. #15
    D57
    D57 is offline Affiliate Guard Dog Member
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    Quote Originally Posted by baldidiot View Post
    I made £7.99 with them last month, so it does track something.
    It definitely works, i've had a good and steady income from them since the day they started, it's just a shame that they aren't customer focused when problem's arise.

  6. #16
    slotplayer is offline Affiliate Guard Dog Member
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    no way that backend pulls data correctly. I usually just get a white screen and hit reload a few times and sometimes I get data. They were on my all time most popular page to. I figured I'd pick up a Canadian player or two in 12 months.

  7. #17
    DeannaD_IA is offline Junior Member
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    Hi All,

    Deanna here again - I've forwarded this post to the current Affiliate Hub Affiliate Managers, as I'm sure they wouldn't intentionally ignore your payment queries. Again, apologies for the negative experiences you may have had up until this point, but hopefully we can turn those around as I get to know Sky's current (and future!) affiliates.

    I'll check back here in a few days to see if there has been a response. Again, apologies from everyone at the Affiliate Hub team. Sky did listen to affiliate feedback and as a result made the move to software that should eliminate the issues that you're currently having

    Deanna

  8. #18
    Trifonoff is offline Junior Member
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    Any news? How is the transition to IA going on?

  9. #19
    D57
    D57 is offline Affiliate Guard Dog Member
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    Just to update, i did receive payment by BACS, i was assured the cheque was sent but then lost in the post.

    Not sure what's happening with the income access that was supposed to be starting last month, and we're now towards the end of this month and payment hasn't been received again. I would normally expect it mid-month, i really hope i don't have to start chasing again, if i do then i'm seriously going to consider changing to a more reliable affiliate programme.

  10. #20
    Engineer's Avatar
    Engineer is offline Certification Member
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    I'd like an update on this, too. Do you have any idea when the new program will be up and running, all existing players mapped over, etc?



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