Slow Payment

[kenjhub]

I hate to post this, but I have had email after email, exchanging information for promises of payment, and yet here we are on the 23rd of October and still no payment.

This is not a bad program, they try hard to resolve issues but so far just manage to fall short month after month.

Not ready to give up on them, but PLEASE, let's get this straightened out.

[Guard Dog]

Let me know if you would like one of us to pound on their doors for you. They really are a good group and I am sure you will be paid, however, it's never fun waiting longer than expected for your hard-earned cash.

[kenjhub]

Thanks for the offer, but I was hoping one of them would read this and take action.

You are right, they are a good group they just need to wrap up the loose ends. Now if they would just get rid of the negagtive carryover - LOL

[kenjhub]

Originally Posted by Guard Dog

Let me know if you would like one of us to pound on their doors for you. They really are a good group and I am sure you will be paid, however, it's never fun waiting longer than expected for your hard-earned cash.

Well, here we are on the 29th and still no payment in my account despite several emails stating that they were "working" on the issue. This is really getting frustrating! Any help you may be able to provide would be gratefully accepted.

Thanks!

[Guard Dog]

I'll let them know about this post and if nobody comes in to post today - I'll have you PM me your account details and I'll send the info straight over.

[kenjhub]

Thank you.

[Guard Dog]

Sorry for the delay - We are working on getting you an answer. Give it until tomorrow and I will follow up.

[kenjhub]

Here is a partial email trail so far. This last part just dumbfounds me. I have NEVER heard of an ACH transfer taking "up to 21 days". Is it just me? This just keeps getting more and more frustrating!!

I hid any personally identifiable information.

--->email starts here<---

Hi Ken,

I spoke with my boss and he has assured me that your payment was sent on our side. He wrote me this:



Hi Nicole

This has been paid by ACH, we upload the details and then it is out of our hands, unfortunately this can take up to 21 days to arrive in the bank account. It has been paid. A check may take even longer.

Thanks
Jonathan



I apologize immensely for the delay but I assure you we have done all we can to get this to you.


Sincerely,
Nicole Brooks

Email: nicole@cwcaffiliates.com


--------------------------------------------------------------------------------

From: kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-31-07 11:49 AM
To: nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376



Nicole,

Just FYI, the last day of the month and no payment received as of yet. If someone can figure out what is going on and there is a problem transfering the money to my checking account, please just have a check sent to me at my home.

176XX N 79th Ave
Apt XXXX
Glendale, AZ 85308

Thanks,
Ken


-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To: kenjhub@netscape.net
Sent: Mon, 29 Oct 2007 8:09 am
Subject: FW: CWC Affiliates - September Payment - 9376

Hi Ken,



I received this answer regarding your payment. Please keep me posted – it should be there very shortly…



Thank you,



Nicole Brooks

Email: nicole@cwcaffiliates.com


--------------------------------------------------------------------------------

From: Manager

Sent: October-27-07 1:44 PM
To: 'Nicole Brooks'
Subject: RE: CWC Affiliates - September Payment - 9376



Hello,



The transfer is showing as ‘in progress’ in the intercash system.



I have double checked all the details and they are good, so I can’t see why this would fail. Intercash won’t trace the funds until after 10 working days so I will keep an eye on it.



Regards

Tom


--------------------------------------------------------------------------------

From: Nicole Brooks [mailto:nicole@cwcaffiliates.com]
Sent: 26 October 2007 23:46
To: 'Manager'

Subject: FW: CWC Affiliates - September Payment - 9376



Hi Tom,



His ACH has not gone through – please check the status of this.



Thank you,



Nicole Brooks

Email: nicole@cwcaffiliates.com


--------------------------------------------------------------------------------

From: kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-26-07 3:42 PM
To: nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376




Nicole,



FYI, still nothing.



Ken



-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To: kenjhub@netscape.net
Sent: Fri, 26 Oct 2007 11:13 am
Subject: RE: CWC Affiliates - September Payment - 9376

Hi Ken,



I received an update from the Payment Department, and according to our records, your ACH has been made for $351.39.



Please let me know if you don’t see this by end of business today.



Thank you for your patience,





Nicole Brooks

Email: nicole@cwcaffiliates.com


--------------------------------------------------------------------------------

From: kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-26-07 10:57 AM
To: nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376



Hi Nicole,



Any progress? I see that there is payment information listed on the affiliate web site payment area however the money has not made it into my bank account. This is really getting frustrating.



Thanks,

Ken


-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To: kenjhub@netscape.net
Sent: Wed, 24 Oct 2007 1:44 pm
Subject: RE: CWC Affiliates - September Payment - 9376

Hi Ken,



So sorry – I tried to recall the message. I meant that to go to the Affiliate Payment department… It was serving as a reminder to them that I need answers for my affiliates.. J I did forward your email to them asking when your payment was going to be processed…



Hopefully I’ll have a answer tomorrow!



Thank you!



Nicole Brooks

Email: nicole@cwcaffiliates.com

[Guard Dog]

21 days is a VERY long time

I have 2 affiliate programs that pay me via wire. one of them takes 10-15 days and the other takes 4-5. I would guess it depends upon the service they use for wire.

[kenjhub]

Well, here we are on November 8th and not only is the money not in my account now I do not even receive answers to my email. I have emailed twice in the last week to ask for a trace number so that my bank can see if the money is out there somewhere in limbo and I have not gotten a response.

Am I the only one this happens to? Very frustrating at this point.