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  #11 (permalink)  
Old 11-08-2007, 07:04 AM
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I'm sure it's extremely frustrating. We have always been paid on time by CWC, but that doesn't mean everyone is.

I'll will follow up, but will need you to PM your CWC user name so that I can talk about your account issues specifically to Jonathan.

Thanks.
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  #12 (permalink)  
Old 11-08-2007, 11:43 AM
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I am getting in touch with someone now for you dear
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  #13 (permalink)  
Old 11-08-2007, 01:00 PM
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Thank you!
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  #14 (permalink)  
Old 11-08-2007, 01:35 PM
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I'll leave it up to my partner She's a hound and will certainly track this down and find some answers.

Thanks Bonustreak.
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Old 11-08-2007, 06:08 PM
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I spoke to Nicole about this and she is very aware of the problem, they are tracing your ach payment now and she is also contacting her boss again today on this. If I may suggest to you to maybe try another payment option for the future so you don't have any probles also. This is a top notch program and I know they will do all they can to get you paid

I would also email Nicole and ask for a trace # so you can take that to your bank and try to have this traced as well.

nicole@cwcaffiliates.com

Last edited by bonustreak; 11-08-2007 at 06:10 PM. Reason: sp
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  #16 (permalink)  
Old 11-08-2007, 06:24 PM
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Thanks for the help. I have emailed Nicole twice requesting a trace and received no response. I don't understand the issue at all, ACH is a fairly straight forward payment method. You are correct, they have been good to work with that is why this issue has been so frustrating. I'll keep you posted.
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  #17 (permalink)  
Old 11-08-2007, 10:41 PM
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Please do and yeah I know the ACH should be a non issue but I know some banks have been bouncing them back or the programs have to go through a 2nd processor it is all very crazy now days...lol

If your not contacted by Monday with some sort of a response please let me know and I will go direct to the big guy
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  #18 (permalink)  
Old 11-08-2007, 11:15 PM
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Will do. Thanks. I spoke to my bank and they stated clearly they don't care who is sending the payment as long as the details are correct. Hope this gets cleared up soon
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  #19 (permalink)  
Old 11-12-2007, 04:29 PM
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Well, here we are on Monday (US) at 1530 and no email, no money, no answer. Of course to be fair, today is a holiday in the US, so no banking. I would have at least expected the trace number.
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  #20 (permalink)  
Old 11-13-2007, 02:02 AM
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Thumbs up Finally!!!!

I am very happy to say that payment has finally reached my account. I hope this was a 1 time issue and that my relationship with CWC will be long and prosperous!

Thanks!
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