Sloto Cash Not Mapping Over Players???

[grem]

I hope players have been tracked over. Has this been fixed?

[sloto]

Hi Grem,

The migration took place and all data was exported. However, after running reports I have noticed that a great majority of players haven't even tried the no deposit offer.

This makes me think that there has been a lack of response from the database and you as an affiliate can only see old signups activity (on RTG backend) if they happen to play for real on RTG. For Rival we now have a secondary admin with Rival stats only.

After thinking on this matter for days and extracting accounts for analysis I personally believe many people (including some affiliates) didn't get the RTG login email due to many possible reasons such as spam filters, customer didn't read the email and its not aware of the software switch or decided to stay in Rival beside others like invalid/old email addresses.

Now, we are aware that some players created a second account due to not being able to login with their old credentials as they should have received a new password to log in RTG. However, we are currently working on duplicate data, matching emails from old software with Affiliate tags and updating duplicates with correct affiliate tag, this will be completed by end of month

We are planning to do a second round of emails to all exported customers that haven't tried RTG platform.

I will give a new update shortly.

Regards,