[Resolved] 7Aff don't pay commissions!

[aksana]

I've been waiting for my April commissions for almost 2 months. And every time they tell me that the commissions were sent to my bank account. But 2 weeks are enough for any wire transfers, and they continue telling me that my commissions were sent although they don't want to send me SWIFT copy. Hence they even didn't send any commissons.
The full story can be found here
STAY AWAY from 7AFF!!!! - Gambling Portal Webmasters Association

[Engineer]

Thanks for the info, aksana. Sorry to hear that they aren't paying you.

[Guard Dog]

MOST LIKELY - In response to this thread and the one at GPWA....

7Aff have made the following change to their Payments webpage:

Payments Commission fees for affiliates will be paid between the 15th-20th 25th-28th in the following month after commission accumulated. Commission will be paid by one of the following methods when the minimum payout value has been generated: Wire transfer - at least $500 1000 by the end of the month.Alternative payment methods - at least $50 250 by the end of the month.

This is a bit under-handed, IMO. I can understand moving payment dates because you are unable to meet your original deadlines. No problem with that. But to then change your limits..... If this is applied to affiliates that YOU CURRENTLY OWE MONEY TO..... I think 7aff will be dragged through the mud (and should be).

[John-7Aff]

Hi, I have received this from our payments department in order to ease the pressure they have, these values will be changed back to it's original next month.
Thanks,
J

[aksana]

Today I have received the payment, but 7Aff charged about $60 fees from my commissions, I think the fees are very big and you even didn't inform me about that. If you charge such fees for WT, so please, add this note to your T&Cs. Affiliates must be informed about all fees, that to choose the correct payment method.

[John-7Aff]

Aksana,
As for the fee taken, this is normal, however since it's your case and you did in fact received the money with delay, I will ask our payments department to send you $62 via EcoCard now to keep you satisfied.
To be honest I think the way you dealt with the delay in your payment was not nice, we tried to help you and sent the documents we could send, do not forget you're promoting a US facing casino so SWIFT for payments is a bit harder to get for the known reasons, having said that I do realize this was taking too long to process your payment, but the least you could do while seeing we're responsive for your queries is give us a bit more time.
You called me personally a liar while I tried to help you.
Do not let this small case trick you, we always pay and I myself am very responsive.
I think you took it way too far with complains all over, I would like to see you do the opposite as well when you receive the remaining fee via EcoCard.

Thanks,
John

[aksana]

Ok, the problem is solved, because the fees that were charged during the WT will be paid to my EcoCard account. Thanks John for your help.

[TheGamblingGuru]

Hi, I have received this from our payments department in order to ease the pressure they have, these values will be changed back to it's original next month.
Thanks,
J

So no explanation for this change in the first place?

What exactly does "ease the pressure they have" mean anyway?

Does it mean a shortage of funds to pay affiliates with on time, or something else?

You left that one totally hanging out there in the air IMO.

[WCD Admin]

John - That's great she has been paid, but your title of your message says

" 7Aff.com always pay ontime."


Am I missing something? I thought this thread was about 7aff.com taking some 2 months to pay out? If I am, my apologies, but to me it looks like you did have a problem paying?

What do you call it when something happens and then someone makes a statement 100% contrary to the facts?

I have not read any other forums, this is simply based on what I'm seeing here. If I'm wrong my apologies in advance. But if her payment was two months late, how can you make a statement like the above?

[aksana]

Aksana,

You called me personally a liar while I tried to help you.

Accept my apologies, John, but I work with so many programs, and I saw a lot of situations when an affiliate program said to me that they had paid my commissions and finally I didn't receive them. I had to wait for several months that to receive my commissions. And really they lied because nobody processed the payment, only after several weeks or months they decided to pay me my commissions, because I'm a very noisy girl.

You also said to me that you had paid the commissions, but really it was not true, only in June you had paid them.

And regarding the SWIPT copy, I also work with other affiliate programs, which casinos also accept US players, and they don't have any problems with SWIFT copies.

Ok, so the problem is closed now, and I hope our partnership will be long and productive,