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SUPPORT AGD
Ruby Royal Affiliates Casinos
Support AGD with your casino play.

INFO
Ruby Royal Affiliates
  • AGD Terms Certification
  • Last T&C (Affiliate Contract) Change:
    2009-08-28 00:00:00
  • Have Retroactively Changed T&C's?
    Yes
  • Have Negative Carryover?
    No
  • Are Casino Earnings Bundled?
    No

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Results 1 to 10 of 14
  1. #1
    sunflower is offline Affiliate Guard Dog Member
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    Default Please terminate my account

    I have sent you an email explaining my situation.
    user name = tewls
    Thanks
    Terry

  2. #2
    sunflower is offline Affiliate Guard Dog Member
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    Default

    No replies here or to emails. Does anyone have a contact other than affiliates@rubyroyal.com? I have a small commission due so I guess they don't want to pay it.
    Last edited by sunflower; 01-04-2011 at 10:33 AM. Reason: removed info.

  3. #3
    sunflower is offline Affiliate Guard Dog Member
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    Default

    This is unbelievable. Comletely ignoring my emails and posts here. This program has only shown up to get exposure for their new games and to get AGD certified. I don't think they even have an affiliate manager. Why are they still here? RUBY ROYAL CLOSE MY ACCOUNT!!!

  4. #4
    rubyroyal is offline Affiliate Program Representative
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    Default

    Dear Terry,

    Thanks for your e-mail which we replied to way back on 4 Jan. See copy of e-mail reply below.

    Regards


    ---------------------------------------
    Type: Email
    From: Ruby Royal Affiliates
    Date: 2011-01-04 07:00:23
    Subject: Re: terminate my account
    Dear Terry,

    Thanks for your e-mail.

    We're sorry to hear that you had poor results with Ruby. We had a look at your account and can see that you had only 15 signups from which 3 were depositing players who generated $245 revenue for the casino.

    We are surprised to see these results as other affiliates are getting much higher level of signups and depositing player conversions with us. We have many affiliates that have been with us since the very beginning and still send us traffic that converts.

    If there is something where we can help please let us know.

    We have a minimum payment limit of $100, nonetheless will arrange to settle the $68.60 commmissions due to you at the earliest.

    Best Regards
    Ruby Royal Affiliates

  5. #5
    sunflower is offline Affiliate Guard Dog Member
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    Default

    Thanks Derek
    Never received email but that's no surprise with aol. I really liked your program and wish I could have done better. Sorry if I seemed impatient. Best to you.
    Terry

  6. #6
    sunflower is offline Affiliate Guard Dog Member
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    Default Thanks

    Just want to say that Royal Ruby did send me my final payment and too thank Derek again for his understanding and help. I wish things would have work better for me because I think this shows that this program can be trusted. There's not many left these days.
    Terry

  7. #7
    TheGamblingGuru's Avatar
    TheGamblingGuru is offline Turning Over Stones
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    Default

    Quote Originally Posted by rubyroyal View Post
    Dear Terry,

    Thanks for your e-mail which we replied to way back on 4 Jan. See copy of e-mail reply below.

    Regards


    ---------------------------------------
    Type: Email
    From: Ruby Royal Affiliates
    Date: 2011-01-04 07:00:23
    Subject: Re: terminate my account
    Dear Terry,

    Thanks for your e-mail.

    We're sorry to hear that you had poor results with Ruby. We had a look at your account and can see that you had only 15 signups from which 3 were depositing players who generated $245 revenue for the casino.

    We are surprised to see these results as other affiliates are getting much higher level of signups and depositing player conversions with us. We have many affiliates that have been with us since the very beginning and still send us traffic that converts.

    If there is something where we can help please let us know.

    We have a minimum payment limit of $100, nonetheless will arrange to settle the $68.60 commmissions due to you at the earliest.

    Best Regards
    Ruby Royal Affiliates
    Best Regards
    Ruby Royal Affiliates
    __________________
    Derek
    Ruby Royal Casino
    Ruby Royal Affiliates



    Why do you guys still have Derek's name in your signature here, he sold his interest and has been moved on for a long time now.

    Who is this? Name please...

    ____
    ____
    Last edited by TheGamblingGuru; 01-24-2011 at 09:37 AM.

  8. #8
    igamingrevenue's Avatar
    igamingrevenue is offline Affiliate Guard Dog Member
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    Default

    It was an old email that i had responded to many moons ago. I think the current staff at Ruby were just quoting the full original email to sunflower. Anyway's, glad everything is sorted

  9. #9
    TheGamblingGuru's Avatar
    TheGamblingGuru is offline Turning Over Stones
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    Default

    Quote Originally Posted by igamingrevenue View Post
    It was an old email that i had responded to many moons ago. I think the current staff at Ruby were just quoting the full original email to sunflower. Anyway's, glad everything is sorted
    Nah...this is the part I'm talking about...the signature link in their posts here at AGD...

    __________________
    Derek
    Ruby Royal Casino
    Ruby Royal Affiliates

    ____
    ____

  10. #10
    igamingrevenue's Avatar
    igamingrevenue is offline Affiliate Guard Dog Member
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    Default

    Quote Originally Posted by TheGamblingGuru View Post
    Nah...this is the part I'm talking about...the signature link in their posts here at AGD...

    __________________
    Derek
    Ruby Royal Casino
    Ruby Royal Affiliates

    ____
    ____
    mmm... maybe they havent changed their AGD signature. Andy, can you take a look at that pls?

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