It's pretty LOL as the first and only explanation I had from them was 'one of your players had a big win'.
When I pointed out that ALL of my players were showing neg rev for day 1 of the month AND all of my players are poker players this couldn't be true I received 'we've changed the way we report stats and we'll update you asap'.
This was a month ago, and despite weekly emails to them I have yet to receive any kind of explanation.
Pretty obviously to me they are making some kind of new deduction when calculating net rev without notifying affiliates, but clearly they hope it goes unnoticed/unpublicised. No way am I going to let that happen.
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