
Originally Posted by
mainstreet
Hi Rhondagrace,
Our Initial Deposit Bonus coupon is automatically redeemed to a players account after their registration. All they need to do, is make a deposit and their bonus will be applied to their account. There is no need to email Customer Support to request.
As far as any other weekly or special bonuses, the players are required to redeem these in the cashier prior to making their deposits. These codes are available in our weekly newsletters as well as linked from the marquees in the casino lobbies.
Any other questions, please let me know!
Regards,
Jason