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Thread: Huge Announcement from Casino Rewards

  1. #41
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    I am missing a wire from January Playshare .Also Renee I got one email with new login but missing three more account logins.I know this must be a busy time for you guys but can you post a time frame when you expect all logins to be active and working?

    Judy

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    Well, I still haven't received my January payment to Quick tender, and I haven't heard from Rene since the 28Th. and I have 3 log ins for play share at rewards, and zero stats for February. anyone else?
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  3. #43
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    Renee's always on the ball.. and she doesn't let things slip by.. hit her with a PM .. she replies pretty quickly.

  4. The Following 2 Users Say Thank You to rak For This Useful Post:

    Daera (03-07-2011),verboomC (03-06-2011)

  5. #44
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    Renee is offline Affiliate Program Representative
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    Ok first, my apologies.

    There are a handful of affs still waiting on payments that were either not sent or short changed and I'm following this up every single day. I have literally thousands of emails sitting in my inbox too that have been taking second place to the emails from you guys about the migration, so I'm sorry to anyone who is waiting for a reply on something else.. I promise to try to get through the emails this week.

    All of the people who have posted in this thread about not being paid some/all of your commissions from Playshare - I have your details and what you're owed, so you don't need to resend it to me. If I am not getting in touch with you every day about your money, it's not because I'm ignoring you but because I don't have any new info. If I had to send each of you an email every day with the update of "no news" I wouldn't be able to do anything else, so I will get back to you all once I have some news.

    It could take another month to get this sorted, so I need you guys to bare with me while I get the info and try to get you paid. It's not a fact of us just sending the money because it's not us that owes it to you - it's playshare, and I need to make sure that there are no double payments happening too.. There is a process to everything and I'm following it by the book so that it is fair for all parties involved.

    There has never been any reason to doubt me before, and to be honest, some of the posts here make it sound like I've done nothing to help you, which is not the case.. I know everyone is angry, but making angry posts is not going to make the process any faster, in fact it just stresses me out even more than I'm stressed out already (you guys have no idea) so the more patience you guys can have, the happier it will make me.

    This takeover has by far been the hardest one of the lot and I'm working my ass off to make it as pain free for you guys as I can. Unfortunately there will be things that make people unhappy, but you will just have to bare with me. I'm doing the best I can.

    Edit: The fastest way to get a response from me is to send me an email: Renee@RewardsAffiliates.com
    I have the blackberry on 24/7 and I don't have access to the forums outside the office.
    Renee
    Affiliate Program Manager - Rewards Affiliates

    Winner of Best Affiliate Manager at CAP Awards/iGB Affiliate Awards 3 years in a row!



  6. The Following 4 Users Say Thank You to Renee For This Useful Post:

    Daera (03-07-2011),darmac (03-07-2011),rak (03-07-2011),Rhondagrace (03-07-2011)

  7. #45
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    Quote Originally Posted by Renee View Post
    I know everyone is angry, but making angry posts is not going to make the process any faster, in fact it just stresses me out even more than I'm stressed out already (you guys have no idea) so the more patience you guys can have, the happier it will make me.

    This takeover has by far been the hardest one of the lot and I'm working my ass off to make it as pain free for you guys as I can. Unfortunately there will be things that make people unhappy, but you will just have to bare with me. I'm doing the best I can.
    Not everyone is angry.

    I'm not angry. And from what I can tell, my migration went very smooth. But even if mine had not gone smooth, I wouldn't and couldn't be angry with you. You are on the ball, and give 110% all the time.... so how could I be angry ever?

    You rock Renee!

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    I'm not Angry at you either Rene, I know your working hard, and I've told you I appreciate the time you've spent trying to help me.

    If I seem to be angry, it's with play share and not you. I don't think I'll be paid from them, as the affiliate site has been been down the last five days. so, I don't expect to be paid and that's fine. "Live and Let Live"
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  10. #47
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    Quote Originally Posted by Renee View Post
    There has never been any reason to doubt me before, and to be honest, some of the posts here make it sound like I've done nothing to help you, which is not the case.. I know everyone is angry, but making angry posts is not going to make the process any faster, in fact it just stresses me out even more than I'm stressed out already (you guys have no idea) so the more patience you guys can have, the happier it will make me.
    You are F@#K awesome you know. Migration is never easy!

  11. #48
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    Quote Originally Posted by Renee View Post
    Unfortunately it's not possible for me to see that as it says G3 Partners on their merchant account...

    If the amount matches what you were owed from them for January, I'd say that's it then. Otherwise I'm happy to match it to the list I have - just email me your full name, playshare affiliate id (not username but the number of your id) and the amount you were paid and I'll let you know if that's the one.

    Cheers
    Thanks for your reply

    I just send a mail in french to Helene

    Other month G3 Partners is write on neteller, this time GM Gaming Ltd. I think it's Playshare but not sure.

    Wait and see ...

  12. #49
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    Other month G3 Partners is write on neteller, this time GM Gaming Ltd. I think it's Playshare but not sure.
    It is Playsharepartners payment.

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