How is everyone doing with Brighshare?

**slotplayer** · 10-14-2011, 04:39 PM

I was getting a few new players in August after doing my best to focus on non-usa markets.

but in Sept 11 guest and 11 reals but no deposits. Oct 120 downloads no guest or reals.

Something changed.

How is is everyone else doing?

**andrewxr** · 10-14-2011, 06:09 PM

I don't have any changes in convertation.

**slotplayer** · 10-21-2011, 10:15 AM

Originally Posted by slotplayer

I was getting a few new players in August after doing my best to focus on non-usa markets.

but in Sept 11 guest and 11 reals but no deposits. Oct 120 downloads no guest or reals.

Something changed.

How is is everyone else doing?

I'm bumping this to see if I can get to the bottom of why I'm now at 191 downloads, 71 more since my op and no registrations, guests to reals. There either all false positives or all USA visitors trying to register.

Brightshare is not answering me since the 11th.

**Marcia** · 10-23-2011, 10:33 AM

Hi Slotplayer,

Sorry for the delay in getting back to you - we were out for quite a while on back-to-back holidays. But we're back now and raring to go.

A "download" in our BS reports is a click on the download button - not a completed download. If the visitor is from the US they receive a notice at this point, that they cannot download our casino. Some have tried to fake a different country and then later get locked when their country and IP do not match - this accounted for your large number of locked accounts last month.

Can you give me a breakdown of your visitors by country?

Thanks - Marcia

**Marcia** · 10-24-2011, 09:50 AM

Never worked for Chipleader - I'm a BrightShare girl through and through.

Why?

**bonustreak** · 10-24-2011, 10:37 AM

Brightshare tanked for us a long time ago.. I don't know what is going on over there for player retention but my stats have been bad for about 2 yrs now.

**Marcia** · 10-24-2011, 10:56 AM

Hi bonustreak - and All,

Our casino's retention is the best in Microgaming - and that's not just us bragging. We get this repeatedly confirmed by affiliates as well.

Re: acquisition - we recently established a team dedicated to improving our casino's conversion rates.

We invite anyone and everyone to contact their affiliate manager if they think there is any kind of problem affecting their stats and together we'll try to improve the situation.

Thanks - Marcia

**Engineer** · 10-24-2011, 11:40 AM

I do okay with All Slots and All Jackpots. No new players this month, but I haven't really sent much traffic, either (not because they did anything wrong, just because I wanted to send it elsewhere to keep the eggs in many different baskets).

**ocportal** · 10-24-2011, 11:41 AM

No good conversions, low player retention, slow payment processing with brightshare for me.
Well maybe things go better with them in the future.

**inspiration** · 10-24-2011, 02:18 PM

conversions are very low, one must be very lucky to find a new player......with other MG I do not have this problem, weird I would say.

Besides that I have 20+ locked players this month, none at other MG programs.

most of the time one simply can not logon to BS

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