Did something important change in T&C

[Techwoman]

I'm not good at deciphering T&C's but I did notice that recently I logged into my affiliate account and saw this above my stats

Please note T&C were recently updated.

It was connected to a link for the T&C's revenuegiants.com/affiliate-program-terms.html

I hope it wasn't anything crucial, I thought you may want to have a look.

Thanks!!!!

[Guard Dog]

I'll run a manual terms spider to see what the deal is. Might be Monday before I can get to the analysis.

[Guard Dog]

ok, it looks like the main reason for the terms change is that RG has taken over some casino properties and has put in their terms that they 'may or may not' pay old debts from their affy programs:

ADDED:
Revenue Giants reserves the rights to take over the marketing of new clients and promote them via the affiliate program at any given time. Revenue Giants will do its best to update affiliates regarding new and upcoming clients, but it is the affiliate's full responsibility to keep up to date with the new clients. Revenue Giants is not responsible for any previous debt or issues of clients or their affiliate programs prior to their cooperation with Revenue Giants. In case Revenue Giants do decide to take responsibility of old debts of their clients, it would mean taking into consideration the accessibility to old program stats and info, as well as cooperation of previous client/ affiliate program. Nonetheless, it would be considered on case to case basis within reasonable time frame (up to 6 months) from the takeover date.

UPDATED:
Referral Fee Payments: All referral Referral fee payments are made through the following methods; NETeller, Ecocard, Papercheck, MoneyBookers and Bank wire. We will send a NETeller payment in U.S. dollars or Euro for the applicable referral fees on or before the 10th 30th day of each calendar month for the previous month's referral fees, as long as the amount due to Affiliate is more than or equal to U.S. $50. 50, U.S. $100 for a PaperCheck or U.S. $1,000 for a Bank Wire. If the amount due to Affiliate is less than U.S. $50, the minimum required per method the amount will be carried forward to the next month. Furthermore, Affiliate account holder must match the name on the payment method. In the event that the Affiliate's name does not match the commission will not be processed. In special cases and according to the marketing director's decision an exception can be made. Revenue Giants does not charge payment fee, the provider may charge a fee though. Therefore, it is the Affiliate's sole responsibility to verify the fee per his/her preferred payment method.

UPDATED:
This Agreement represents the entire agreement between the parties and supersedes all prior negotiations, agreements or understandings for WinwardCasino.comall properties we promote; WinwardCasino, BingoHall.comBingoHall, VicsBingo.comVics-Bingo, BingoForMoney.comBingoForMoney, InternetBingo.comInternetBingo, SlotsVillage.com SlotsVillage, RichCasino, 7Spins, 7Reels, ThebesCasino, 21Dukes, InstantBingo, CasinoMoons, SouthBeachBingo or any other property running under the RevenueGaints.com affiliate program both now or in the future.


There it is. Will get out an official alert on Monday.

[Techwoman]

Thank you so much!! This is always the first place I look when I investigate terms of the programs I decide to promote or not

[dominique]

ok, it looks like the main reason for the terms change is that RG has taken over some casino properties and has put in their terms that they 'may or may not' pay old debts from their affy programs:

May or may not? Very confused!

[lojo]

May or may not? Very confused!

lol Dom, iirc Winward evaporated from Rogue lists for some reason even as their welcome bonus terms read ' may or may not play blackjack '. Players have always had to deal with ambiguous and misleading terms with RG casinos, why should affiliates be any different?

Revenue Giants reserves the rights to take over the marketing of new clients and promote them via the affiliate program at any given time.

Does that say what i think it says?

[Vladi]

The reason they put this in is they took over a bunch of failed TopGame casinos like 7Spins and Thebes, all of which owed thousands in unpaid affiliate commissions. And this is their CYA move to avoid paying them.

I always thought that when you buy a business you buy their debts as well as their assets, but silly me thinking that this was the real professional business world and not casino affiliate lala-land where criminals do whatever they want and get away with it.

Anyway their casino terms are so player hostile that you would be a fool to promote any of them. Any player that falls afoul of all the pitfalls in their T&Cs is neither going to play there very long, nor come back to your site for advice on where to play next.

[lojo]

The reason they put this in is they took over a bunch of failed TopGame casinos like 7Spins and Thebes, all of which owed thousands in unpaid affiliate commissions. And this is their CYA move to avoid paying them.

I always thought that when you buy a business you buy their debts as well as their assets, but silly me thinking that this was the real professional business world and not casino affiliate lala-land where criminals do whatever they want and get away with it.

Anyway their casino terms are so player hostile that you would be a fool to promote any of them. Any player that falls afoul of all the pitfalls in their T&Cs is neither going to play there very long, nor come back to your site for advice on where to play next.

I'm pretty sure they have been part and parcel from the start, the same bonehead winward moves have been echoed in almost all topgame operations. And yeah winward sucks most of the time, they have had moments but change seems hard for some

[MissM]

Hello Guys,

GuradDog thank you for the post, I like when you check our T&C. We like to make them clear to all and it helps to read your threads so we can adjust things if needed.

I'd like to mention that the T&C weren't updated for some time, like payment methods for instant, new clients we added etc, it was important to include it all, and to avoid adding extra notes each time on newsletters and on each account, I believe best to keep all info on one place. e.g; previously it says all payment were paid via Neteller, it is not the case since 2007. so although as a general rule we don't like to change T&C and try to avoid it. We want (and need) to keep it up to date.

Regarding the debts of our clients, before anything I want to say we are not responsible of any debts of our clients, we are only referring to their affiliates. Which we did take on ourselves a 6 figure debt already and paid it in full. Unfortunately now we have no access to some stats of previous programs or payment history and it gets very difficult for us to reconcile someone's else debt without cooperation and with a very minimal info.

What surprised me with those reconciliations is that some of those debts were a debt of a year that was not paid, not a month or two prior to the cooperation with RG. I must say I personally think that it is not inevitable as few of you may think that an affiliate program will take over debt of others' client's programs which they haven't paid for a year of their operation. If I may on my opinion it is completely wrong for an affiliate to keep working with a program in the first place when they dont pay him/her for that long, and then come to the new program with complains, rather than appreciate the new program settling what the previous one couldn't do. Again, we did not buy those sites and we are not responsible of what expenses the new owners take on themselves or not, but as we run their marketing the most logical thing to do was to make the best effort to settle old debt of affiliates and this is what we did.

There is a time when it gets harder and harder to reconcile. 9 months I think was a reasonable time and yet I say if we will get a new request of old debt from affiliates of other programs related to our new clients we will still do our best to get it solved and paid but it is harder to commit after such a long time and with the difficulties of access which was mentioned as well.

Any further questions about the T&C pls let me know or feel free to email me personally as well.

Cheers, Malci

[lojo]

Hi Malci,
Hope you are doing well. You may remember me from another forum where I was banned for name calling the moderator because of his total disrespectful treatment of you. (winward garbage - matter no longer needed or wanted) I was a strong supporter of Winward when Jan Strydom was at the helm but have taken a neutral stance for the most part since then. I haven't been a depositor for several years now because I find the player terms confusing and difficult to find let alone interpret. You have always seemed helpful with player concerns and I believe this translates directly to certain affiliates promoting you. It may seem audacious of me to address this by this channel but I do have several clients who are considering promoting Winward and other Top Game properties. Would you be so kind as to open a discussion here and with your managers about making the terms more player friendly? It can only do you good and as this is a purely professional forum I am sure you will be treated with the respect you deserve.