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  1. #1
    TheGamblingGuru's Avatar
    TheGamblingGuru is offline Turning Over Stones
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    Thumbs down Dendera Casino Affiliate Program?

    Rival Casino "Dendera Casino's" affiliate program has not been working for almost a week now. I used to promote them quite a bit but since there is apparently non existent communication between them and us the player and affiliates I have stopped actively promoting them.

    Casinomeister Rogue-ing them also helped with that decision.

    Anyone else here been able to get in touch with the affiliate manager Ricardo or been able to log-in to the affiliate program?

    I've also emailed Ricardo several times lately with absolutely no response.

    denderacasinoaffiliateprogram (2).jpg

    denderacasinoaffiliateprogram (3).jpg
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    Last edited by TheGamblingGuru; 03-09-2010 at 07:41 PM.

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    bonustreak (03-09-2010),triple777s (03-10-2010)

  3. #2
    bonus-map is offline Affiliate Guard Dog Member
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    Default

    I just signed up, but been waiting one week for the approval, thx for the warning

  4. #3
    Daera's Avatar
    Daera is offline Affiliate Guard Dog Member
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    Default

    What happened to Kate?

  5. #4
    TheGamblingGuru's Avatar
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    Quote Originally Posted by Daera View Post
    What happened to Kate?
    Don't know Daera, but I did finally get a response from Ricardo a few minutes ago. I'll just post his response below....

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  6. #5
    NDN
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    Disregard - Same response Guru received from Ricardo.

  7. #6
    belgamo is offline Affiliate Guard Dog Member
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    Kates around , been in touch with her and Gerri the last couple days, they are revamping the casino site,
    MUCH BETTER LOOKING preview - xxxhttp://www.denderacasino.com/index2.php

    The affiliate site is getting aname change, the casino is not though. i think its doing both at the same time has pushed priority to the casino site with the aff end, being secondary, but both will be back in the next couple days.

    Kate says:
    Hey im sorry Anny is working on it, she has fixed the link in the casino site and she is on the affiliate site link, ill update you shortly im calling her in an hour to update
    sorry about this

    then a bit later

    Just wanted to let you know i have sent another email through to design regarding the aff site i will let you know as soon as i hear from them
    Thanks again for the feedback and patience

    Kate

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  9. #7
    NDN
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    That's definitely an improved design for their casino site.

    Just received this email from Ricardo in case anyone missed it:

    Hope this email finds you well,
    Please be advised that i have been monitoring your posts on the forums, and am waiting for GPWA to get back to me with details as to why i cannot access the thread to post,

    Dendera Affiliate site and Casino site is in the process of upgrade, and we are working on the issue regarding the affiliate site,
    please accept our apologies and we thank you for your patience,
    If You are using IE to access the affiliate site please would you be so kind as to send us the version you are using so i can look into it.

    Dendera is also launching a new casino site hopefully this week and will also be sending mailers with the new dendera team and support email addresses to follow.

    I am so sorry for any inconvenience caused and i will keep you posted, hopefully the issue will be resolved today.

  10. #8
    Guard Dog's Avatar
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    Quote Originally Posted by NDN View Post

    Please be advised that i have been monitoring your posts on the forums, and am waiting for GPWA to get back to me with details as to why i cannot access the thread to post,

    Tell Ricardo that most of the information about this issue is at AGD, not GPWA. If he posts here, everyone will see it anyway (even the GPWA members). It would be better to continue having the information consolidated into one spot, IMO, and so far AGD has been the spot for this particular issue.

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  12. #9
    NDN
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    Quote Originally Posted by Guard Dog View Post
    Tell Ricardo that most of the information about this issue is at AGD, not GPWA. If he posts here, everyone will see it anyway (even the GPWA members). It would be better to continue having the information consolidated into one spot, IMO, and so far AGD has been the spot for this particular issue.
    Passed this on to Ricardo and he will be posting at AGD in the near future.

  13. #10
    Ricardo Pinto is offline Junior Member
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    Default Dendera Aff Site Update

    Hello Everyone

    Firstly thank you everyone for your feedback and support and most of all patience in resolving, finally i have news from design, and it seems the problem may be on Rival side, we have emailed and are waiting for response from them, please see below response from development.

    Hello Ric,
    I think I found the problem, but need Rival people to check it out. Attached is a screenshot of the error page that displays after trying to "login", you will notice there that the url the server is trying to contact is: affil-adm.denderacaisno.com and it is misspelled it should be "affil-adm.denderacASIno.com".
    I don't see how I can fix that from my end, so I guess its Rival support responsability.
    Let me know how i can help further.
    Anny


    I am so sorry you all had to wait for this response, and i will update you the moment i hear back from Rival regarding this issue, and hopefully it will be sorted out today,
    Please also be aware that Dendera will be launching our new casino site this in a few days, along with an array of new promotions.
    We will send mailers with details surrounding the launch as well as Denderas new contact email addresses for the team, and support.

    Thank you in advance for all your support guys its greatly appreciated,
    please feel free to send through any further issues you may have or which i may have left out and ill be happy to get back to you

    Please Feel free to contact me for any further issues

    Kindest Regards
    Ric
    Affiliate Director

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