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Results 1 to 8 of 8
  1. #1
    setete is offline Junior Member
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    Angry Casino Rival Powered

    Hello,

    I am French, so please excuse me for spelling mistakes, I use an online translator.
    I have a problem with a score of affliation using rival casinos powered.
    I discovered yesterday that it had suspended one of my players on my affiliate account simon says.
    I try to send an email but their email addresses no longer works, probably stuck in France.
    I asked why my chat player was suspended and I am informed that there stuppeur closed to French players.
    Yet I have not received emai informing me this service affiliations.
    only for usa players.
    So here I explain that I wish to be contacted but impossible.
    I recontacted the chat service, but since today it interrupts the cat from the beginning every time they see it's me.
    Quesqu'ils have hid for me not to answer questions.
    Furthermore, I understand why all the email addresses and casino affiliate casino powered rival no longer works.

    Customer service is unreachable by email, telephone and no cat.
    How come you it they have received the label when they fail to meet even their partner.

    Affililiate : pantasia, simon says, slot of fortune ...

    Thank you for your response

  2. #2
    setete is offline Junior Member
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    Default

    I just saw that the casinos Pantasia, simon says, of fortune slot ... blocked the chat in France.
    In addition they have suspended all the accounts of French players even those who were recruited before more than 600 players and less on my account, while a message received a few days ago talking about USA players only and has no more are not suspended.
    "Dear Affiliates,

    It is with great regret that we have to inform you that as from 7th August 2011 our software provider, Rival Powered, will no longer allow new registrations from the United States.

    It is important for you to know that existing players will remain active and we already have a plan of action to keep them depositing and earning you commission.

    We invite you to subscribe to our revamped weekly newsletters so you can stay tuned of all retention and conversion campaigns we are running for your active players and new potential customers. This is a valuable source of information and if used properly, it could potentially give us both better player value and profits long term.

    Following up on our previous email we are making some exciting changes in the next month, including our new live support that will be up and running plus we will have exciting news coming out soon.

    We thank you for your continued support. Expect only the best in the upcoming newsletters."

    I wonder how this makes you it they could get the label guarddog?

  3. #3
    KasinoKing's Avatar
    KasinoKing is offline Player turned affiliate.
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    Default

    Quote Originally Posted by setete View Post
    How come you it they have received the label when they fail to meet even their partner.
    What label?

    Casinos are free to choose which countries they wish to accept players from, as are the software providers.
    This situation is not unique to Rival; MG, Playtech, Net Ent, and many others have ALL their casinos blocked to USA, Some also block Canada and Australia, and many also block France.

    Don't blame the providers - it's your Government's fault for trying to restrict your citizens personal freedom to do whatever they please with their hard earned and HIGHLY TAXED disposable income.

    KK
    Daily Slots Player, Bonus Bandit, Golf Lover & Webmaster...
    KasinoKing.co.uk
    Slot Beaters ~ Arcade Slots Online ~ Rival Gaming Slots ~ USA OK Casinos

  4. The Following User Says Thank You to KasinoKing For This Useful Post:

    AussieDave (08-10-2011)

  5. #4
    setete is offline Junior Member
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    Default

    I agree that they are free to choose the country, but not overnight, to block any, delete all the accounts of players without even prevented by email.

  6. #5
    setete is offline Junior Member
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    And blocked all means of communication, email and chat you think it's normal ?

  7. #6
    grem's Avatar
    grem is offline Affiliate Guard Dog Member
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    you don't have many options for France for players

  8. #7
    AussieDave is offline Former AGD Member
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    Quote Originally Posted by KasinoKing View Post
    Don't blame the providers - it's your Government's fault for trying to restrict your citizens personal freedom to do whatever they please with their hard earned and HIGHLY TAXED disposable income.
    You've nailed that one KK!

  9. #8
    setete is offline Junior Member
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    I said, I think he's a bad translation, I do not say that the rival casinos no longer accept French players are bad.
    Microgmaing, playtech did the same thing.
    But at least we Microgaming and Playtech are sent an email to warn us of this decision. rival casinos did not send them email, and have even blocked all the emails and chat warning of France.
    Put yourself in my place, tomorrow a service affiliation closing all the accounts of your players, you have no explanation and you can not contact them.
    tell me how you respond to?

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