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  1. #1
    Bonus Paradise is online now Affiliate Guard Dog Member
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    Default Casino Club closes all player accounts from Netherlands!?

    As a player we got the e-mail you see below,


    Would be interesting to know the reason behind this move.

    And the main question is, why have I as affiliate not been informed about this yet?


    We regret to inform you that due to security reasons, CasinoClub management has made the difficult decision that players from Netherland will no longer be permitted to play in the Casino from February 3rd, 2010.

    In case you have a positive balance on your account, kindly withdraw it as soon as possible. Information on how to do so can be found on our website: https://www.casinoclub.com/en/CasinoClub/Payments.aspx

    You can contact WebDollar, our financial provider, directly at:

    info@webdollar.com

    Or by phone at: +35 02 00 02 225

    You can also contact our friendly customer support representatives who will be glad to assist you in any way possible at:

    support@casinoclub.com

    By phone at: +35 627 780 102

    By livechat -see our website for connection options

    Or by fax at: +49-3221-10899-1636

    We wish you luck in your future endeavors and hope you have enjoyed your time at CasinoClub.

    Sincerely,

    Mark West Casino Manager

  2. #2
    Engineer's Avatar
    Engineer is offline Certification Member
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    Default

    Also, did you know that they are closing SlotsClub.com, less than a year after it opened? I happened to see that bit of info the other day at CM. Affiliate Club never notified me directly about this, though. Why did I have to hear it through the grapevine?



  3. #3
    Rachel is offline Junior Member
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    Default

    CasinoClub has recently been targeted by fraud players from the Netherlands and has therefore decided, that players from the Netherlands will no longer be permitted to play in the casino. This measure will be implemented on Feb 3rd,2010. We will be back in the Netherlands in the near future, after reviewing the situation.

    We apologize for not informing our affiliate partners before informing our players. We are now in the process of updating all of our affiliates that are currently promoting CasinoClub in the Netherlands.

    If you have any further questions, please feel free to contact us at info(at)affiliateclub.com

  4. The Following 2 Users Say Thank You to Rachel For This Useful Post:

    Bonus Paradise (02-02-2010),free4gambling (02-02-2010)

  5. #4
    Engineer's Avatar
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    Default

    What about Slots Club?



  6. #5
    Rachel is offline Junior Member
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    Default

    Regarding SlotsClub - each of our affiliate managers has personally informed his/her affiliates regarding this via email. I’m sorry to hear that you didn’t receive this email and would like to check it, any chance you can send me your affiliate details via private message or email?

  7. #6
    Engineer's Avatar
    Engineer is offline Certification Member
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    Default

    Hi Rachel,

    Sure, no problem -- my aff ID is 655047. Thanks in advance.



  8. #7
    Kat-Affiliateclub is offline Junior Member
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    Default

    Hello,

    I would like to post that I got in touch with Engineer and everything seems to be clear now.

    Thank you.

    Katerina

  9. The Following User Says Thank You to Kat-Affiliateclub For This Useful Post:

    Engineer (02-03-2010)

  10. #8
    Engineer's Avatar
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    Default

    Yep -- thanks Kat.



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