Can anyone make head or tail of the affy reporting???

[AE-Martyn]

Too bad it only shows the current month though.

Let me try sort that out for you!

[KasinoKing]

Hi KK, how about you drop me an email and we'll go through it. I'll look into your missing payments and find out whats gone on there.

What you don't tell me here is what page are you looking at? Are you on the overview page or on the player reports page?

We provide all the data that you need, probably more, but if its just a case of you don't know how to find it then it's an easy fix.

Well either you fixed it - or it fixed itself!

I just logged in again and it went straight to a report showing a monthly breakdown by casino.
When I logged in on Nov-1st the page it went to had no data at all - just a blank template. But even going from there using the menu tabs I couldn't find this breakdown info!

Now that I have that report I can see that it appears my September earnings from High Noon Casino has been carried over into October for Club World Casino...

So that just leaves June & July overdue from the old system (I think I said the wrong months earlier!) and nothing for August. I seems I can't go back before September on the new system - so how can I check that?

KK

[AE-Martyn]

Well either you fixed it - or it fixed itself!

I just logged in again and it went straight to a report showing a monthly breakdown by casino.
When I logged in on Nov-1st the page it went to had no data at all - just a blank template. But even going from there using the menu tabs I couldn't find this breakdown info!

The overview page is totally customisable so you can choose what you want it to show there. Click the customise button to see what reports can be added to this page.

To find any report breakdown you need to use the Reporting tab, in there you can breakdown by player to find the information that (I think) you need to know

Now that I have that report I can see that it appears my September earnings from High Noon Casino has been carried over into October for Club World Casino...

You are correct with this and the reason for it is down to the way the data was stored in the old system. As a result we had to associate it to one of the casinos so it wasnt lost.

So that just leaves June & July overdue from the old system (I think I said the wrong months earlier!) and nothing for August. I seems I can't go back before September on the new system - so how can I check that?

KK

I'll check on the missing months you mentioned and get back to you on email.

Regards to old stats, you can view this by clicking Reporting > Historical Stats. Data here is show by payment period, again due to the way it was previously stored. Select August 1st to September 1st to get both sets of data, its also the only way to show September data. But its all there.

[slotplayer]

it needs to be made more user friendly.

[AE-Martyn]

it needs to be made more user friendly.

I think you need to give it some time, get used to what it does and how it works. As I have said previously, nobody likes change especially when you go from something that is simple (CWC Aff Admin) to something that offers you a shed load more.

Let me know if you want help using it, drop me an email or get me on IM and we'll go through it.