amendment from my statement re: ANW, Regal Affiliates & Progressive Contribution Fees

[JSM_Jaxon]

We understand Nick’s excitement about being the first to release information about potential changes to the way we structure our progressive system. However, this statement was made prematurely, without all the facts known and the decisions settled.

As operators, we all received Rival’s official email which stated that any changes made to progressives (that would affect Affiliates), would be Rival-wide. No Rival Casino may operate independently on this matter. Beyond that, any decisions to change our progressives will be made only after every White Label has given their consent on the matter. At the time of this writing, this has not yet occurred.

We have been in regular contact with Rival since this issue was first brought to light, and have been integral in pushing its resolution. Currently we are running audits and discussing our options to get this situation resolved in a way that is fair to our Affiliates. We did not post any information regarding this matter as it would have been premature and without all the facts.

400Affiliates will make a statement once the official decision has been made. We are all in this together, and we assure you we are doing all that we can to influence this situation in a positive direction for us all.

Regards,

400affiliates.

[belgamo]

GREAT JOB NICOLAS!

It's also no wonder Vegas Regal is the number #1 player voted rival casino.

[Nicolas-Johnson]

Hi Jaxon,

My statement about the change in how ANW is calculated was based on an email I received. If I miss understood I apologize. However, regardless if I misunderstood something, we here at Regal Affiliates have decided we will NOT charge affiliates for progressive contributions, even if we need to do manual adjustments.

Also, about refunding affiliates, that was a decision made by our management, and one that we will come through on. I'm sorry I wasn't more clear about this whole issue in my previous post.

Also, my post applies ONLY to Regal Affiliates and Vegas Regal Casino. I'm not authorized nor would it be ethical for me to speak for any other brand, individual or entity.

Kind Regards,
Nicolas Johnson

[GFPC]

Nicolas,

What a refreshing change!! Awesome outcome! It is such a pleasure to read something positive from a program for a change.

If I ever get my shit together and build a casino portal, you sir, will be my first contact!

If you need help Terry with Casino stuff - let me know.. maybe it will help you avoid some of our errors when we first started. :-)


Need a helping hand.. im here buddy!

Steve

[Herd]

We understand Nick’s excitement about being the first to release information about potential changes to the way we structure our progressive system. However, this statement was made prematurely, without all the facts known and the decisions settled.

You sound very cocky - you're not getting any fans here.


> No Rival Casino may operate independently on this matter.

It seems that Regal and a few other programs have already made the changes. Seem to me they are able to do it independently of Rival. Why can't you?


You and Rival making a decision on whether you charge for progressive or not, is an easy choice. Regal and other programs were able to step up easily and acknowledge the mistake.

[Steve S]

This has been a three month ordeal for me. I am tired of hearing what cannot be done and that a solution is being worked on. It has been over two weeks and I still do not even have an answer as to why I was charged for my players progressive slot play, but, not credited back for their progressive slot wins. Hell, not even an acknowledgment that I should have been credited but was not. No offer to adjust my account for even that.

I can't get an answer as to why I am not being treated fairly under their current bs system, let alone why the felt they had the right to unilaterally impose new rules on an existing agreement without my knowledge or consent.

Any fool can tell you what they can't do. You want my continued allegiance to your brand and my respect? Start telling us what you can do.