Sigier Casino - Rembrand Casino - Affiliate progam problem with recived Payments

FAZIII1

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Pleased delated Topic - due to Problem resolved. Im already speak with Rembrandt / Siegier Casino team in skype and we make all clear - Payments was procesed - problem resolved.
 
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timtimy

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Stay away from those brands, they don't pay!!
They changed retro my earnings from December.After I contacted many times Henrik the affiliate manager he told me that they sent my December earnings via Bank Wire on Saturday, I still didn't received it and I don't have any hope that I'll receive it in the future.
Here is a copy of his email and then a copy of the email, which I received from a few days with my updated December statistic.

Me: copy of email what I sent him
Hi Henrik,

It's the last day of January and I still didn't received my December commission.
When do you pay?

Thanks.

Regards,

Here is Henrik's replay on that:
Hi Tímea

It will be done today

Best regards,

Henrik

And here is the updated statistic about the December earnings what they sent to me:
Here is your Monthly summary from Rembrandtcasino.

Monthly Summary
Registrations this period: 1
Deposits: 25
Withdrawals: 0
Your rev share %: 30%
Rev. share this month: 7.13
Previous unpaid balance: 0
Total paid: ? 0.00
Any questions? Please contact us via email affiliates@rembrandtcasino.comor via livechat.
We wish a successful time at Rembrandt Casino .
Yours sincerely,
Customer Service
Rembrandtcasino

And here is a screenshot about my December earnings at Rembrandt Casino
REMBCASSTATDEC.png

So I had 163 Registrations in December, 1 new depositor and 1177 EUR in Rev share earnings. And now I have only a BIG 0
 

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bezdepozytu

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I confirm!
Henrik Piski working for RembrandtAffiliates and SigerAffiliates not pay commission.
I ask him for payment of commissions already second month but he does not see a problem. Because Piski, believes that commission does not have to pay.
 

casinosieger

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I confirm!
Henrik Piski working for RembrandtAffiliates and SigerAffiliates not pay commission.
I ask him for payment of commissions already second month but he does not see a problem. Because Piski, believes that commission does not have to pay.

Unfortunately BonusNoDeposit did not leave me the time to answer his requests on Skype before the end of this day as I had told him, and that he rather went to write unpleasant and incorrect statements in this forum.

He was working with our brands for several months on a cpa deal, which we have changed in common agreement early February to a rev.share deal due to suspicious performances. And although his traffic send to our websites did not seem to be legimate, we did pay him his previous CPA commissions.

In January, only one new depositing player coming from him has registered to one of our sites: he was therefore entitled to his cpa of 60€ as per deal. But our Terms & Conditions (clearly state that a commission payout is effected once the minimum of 150€ in a month is reached. The unpaid balance is being carried forward to the commission of the following month, or at least until the commission of € 150 as a sum for previous months has been reached.

We have a very good relationship with our affiliates and honor their work. As in every business relation, sometimes tensions come up, but usually these are always solved in a friendly and agreed manner.

Personally I found his post on me very offending and inappropriate. And as consequence, it is also harming our brands.

For this reason we have decided to close his affiliate account with immediately effect and his remaining commission will be paid end of February.
As this was CPA based deal, no harm is done to the affiliate; and we feel we want to work with serious affiliates with genuine traffic, who also respect our terms and conditions.

***SNIP***
 
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bezdepozytu

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Henrik as usual invents his cartoons! A month you please, for the payment of commissions for Brands Rembrandt and Sieger.
(I can here give our conversations with Skype)


every time I hear a new excuse.
commission will be paid today, will be paid tomorrow, the finance department is working etc.


Besides, why do you write that one player?
I asked you (when you have changed my deal, it is already more than a month ago) to close my account and pay all affiliate commission.
Said it will be done for me. You have withdrawn me in the month of January 240 € (current commission)
But I remained still outstanding commissions (Rembrandt and sieger)and these commissions just can not solicit from you!
I'll skip the fact that the payment of commission always have to beg you, and it repeatedly.


Summarizes left to pay: 1 CPA for sieger, and 1 CPA for Rembrandt. On the other hand, I forgot to mention the failure of your affiliate program. When it disappeared in January,
all the statistics of your affiliate program. (if anyone is promoting this brand knows what I mean, because it was a general problem., not only in my panel)
But it gives you faith and hold on to what we agreed on skype, that remains to be paid 2 players.
So why can not I? to solicit payment of such a small amount.

edit: and one more thing, do not write to me here suspicious performances! I gave you a few hundreds of players. So what's so strange that some players has paid a deposit?

And one more thing as I copy your text from another forum this here is my user name different.
 

Guard Dog

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Everyone try to calm down :) It should be simple.

Sounds like the account can be closed and 2 players CPA paid, correct? Then - I think the solution is easy. For the program, please do not post promotional information to other affiliates here as the program is not certified. thanks.
 

TheGamblingGuru

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I confirm!
Henrik Piski working for RembrandtAffiliates and SigerAffiliates not pay commission.
I ask him for payment of commissions already second month but he does not see a problem. Because Piski, believes that commission does not have to pay.

Henrik Piski still owes us a commission from Guru Play from well over a year ago. Even posted about this at the GPWA last September but Henrik couldn't even man-up enough to respond there in that thread!

This guy is bad news imo!

What happened to Guruplay ?


____
____
 

bezdepozytu

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He spoke to me Darnes Sander, director of brand.
The case was resolved favorably for me. I can say that very professionally approached the matter.
The whole situation was caused by a misunderstanding and i will continue to continue to work with them. With another manager my account
 
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