Restart your campaigns with GoWild Affiliates

Discussion in 'Go Wild Affiliates' started by GoWildCasino, Jul 18, 2016.

  1.  
    GoWildCasino

    GoWildCasino Affiliate Program Representative

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    Dear partners,


    Are you ready to restart your campaigns with GoWild Affiliates?


    We’re always happy to discuss new deals and opportunities and growing our partnerships. Definitely let us know if you currently have German or Nordic traffic sources.


    Contact your dedicated Account Manager today or drop us an email at team(at)gowildaffiliates(dot)com. We look forward to hearing from you!


    Best regards,

    GoWild Affiliates
     
  2.  
    bonustreak

    bonustreak Administrator Staff Member

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  4.  
    GoWildCasino

    GoWildCasino Affiliate Program Representative

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    Hello @bonustreak,

    We are always more than happy to discuss the various aspects of our collaboration, including retention.

    Please contact your dedicated Account Manager via e-mail or send us an e-mail at team(at)gowildaffiliates(dot)com and we will reply as soon as possible.


    Best Regards,

    GoWild Affiliates
     
  5.  
    AussieDave

    AussieDave 17 years & still going!

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    @GoWild Casino - I personally think it's a valid question. One which is better answered here, within the GoWild Forum. Otherwise what's the point of having a dedicated forum. Maybe that's just a standardised reply; I'm guessing that's the case here. However, how about just answering the question please?

    Ditto ;)
     
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  7.  
    casinonewbie

    casinonewbie Affiliate Guard Dog Member

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    yer me too i agree @GoWild Casino do your pitch here for all to see, better to reach hundreds of affiliates at once rather than 1 by 1 right?
     
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  9.  
    GoWildCasino

    GoWildCasino Affiliate Program Representative

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    Hello everybody,



    The GoWild Affiliates program as well as the brands it represents has been constantly improving over the past years, in all aspects.



    Since everybody is interested about retention, let's start with that.


    Aside from the great regular ongoing promotions like 'Wednesday Deluxe' and 'Spin it to Win it Mondays' to only mention a couple, all your depositors are constantly engaged with special daily promotions through the 'Promotions Calendar' or the 'Daily Dazzler' campaigns. For a complete list of ongoing promotions, we strongly advise you to regularly visit the Promotions sections of both GoWild Casino as well as Wild Jackpots Casino.


    Your depositing players are also privy to amazing Loyalty schemes which you can review by visiting the Rewards sections of both Casino websites. For the most loyal of customers we also have the VIP Lounge at GoWild Casino and the Hall of Fame at Wild Jackpots Casino which reward their loyalty with benefits such as: VIP Account Managers, Faster accumulation through Loyalty Points specials, Exclusive VIP promotions and tournaments, special loyalty bonuses, custom-made wagering requirements on favorite games, special treats (including birthday presents or unique holiday gifts).


    To add to this, we offer multi-language 24/7 Customer Support via all channels (e-mail, phone, live-chat) with mobile live-chat being our latest improvement in this regard. Furthermore, we go to great lengths to offer a varied up-to-date array of relevant Banking options for our players.


    Again, this is just scratching the surface. For a more detailed insight in retention strategies, we strongly advise that you visit both the GoWild Casino and Wild Jackpots Casino websites which are full of information.


    Should you want us to address concerns regarding specific campaigns you are currently running or have ran in the past, we would be more than happy to do so with the support of actual figures however, due to our confidentiality policy we will not be able to discuss particular statistics on the forum and that is why we are kindly asking you to e-mail your dedicated account manager.



    When it comes to player conversion, we are offering a vast library of frequently refreshed, country specific promotional media as well as top-of-the-line promotional infrastructure. Visit the Media Gallery on your affiliate account for specific media, and if there is something you can't find, we also offer co-branded, tailor-made promotional media to meet specific promotional requirements!

    We have also been offering automatically geo-targeting landing pages and banners for quite a while now and, to further assist you in increasing your reach, we have recently changed our default ad-serving domain to a SSL certified one.


    Please let us know what other aspects you would like us to discuss here and we will be more than happy to offer you all the relevant information.

    Kind Regards,
    GoWild Affiliates
     
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  10.  
    AussieDave

    AussieDave 17 years & still going!

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    @GoWild Casino - My concerns are as follows:
    • In today's market Micrograming stand-alone is no longer the Rolls Royce it once was;
    • Payment of player winnings - Web browser casinos such as Guts, Betat VideoSlots etc, pay players within hours, 24/7. Not days.
    • MGS casinos have a standardised loyalty program - so that's not really a draw card these days, sorry.
    • I send a player who signs up but doesn't deposit. That player is now under your control, not mine. What incentives are used to at least try to get this player to deposit?
    • Document varification - the aformentioned web casinos, veto docs quickly, some in less than 30 min of being sent. How does Gold Wild compare to that procedure. How long does it take to veto proof-of-id docs (given everything is in order)?
    That's just a few from the top of my head ;)
     
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  12.  
    bonustreak

    bonustreak Administrator Staff Member

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    I am not a fan of the bundling.... Also what countries to you hold a license with? I use to make very good money with your company, I am lucky to make $500 these days it is sad!
    I always bring this up to the management only to hear ... New players , you need to send new players, so I send new players and STILL I make nothing!

    I am with Dave better to direct the traffic to a brand who is actually retaining players, and don' t give me the standard lifetime of player chat anymore because I have players from 2006 in many
    Microgaming stand alone brands. I use to love Go Wild but the struggle is getting real these days..
     
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  14.  
    bonustreak

    bonustreak Administrator Staff Member

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    This guy is new I guess and does not realize he needs to check his affiliate database before mailing currant affiliates this message...
    Furthermore, I would like to see this same energy put forth in maintaining your old affiliates, maybe see how you can improve the business partnership....

    ""Good afternoon,

    I hope this email finds you well.

    My name is Marius and I am an Affiliate Account Manager with GoWild Affiliates.
    We operate two well established casino brands GoWild (xxs://www.gowildcasino.com/) and Wild Jackpots xxs://www.wildjackpots.com/) powered by MicroGaming.
    Having come across your details, I thought I would get in touch and discuss a partnership for promoting our brands on the Central and Northern European markets

    With a solid conversion and retention team, multilingual 24/7 customer support & awesome player bonuses, we constantly strive to extract as much value from our players as possible, whilst at the same time ensuring sustainable long term revenue for our affiliates.

    If you can provide quality traffic from the following countries: Germany Austria, Switzerland, Norway, Finland and Sweden, I would appreciate the possibility of a Skype discussion and in the meantime, feel free to have a look at our affiliate platform xx://www.gowildaffiliates.com/register and email with any questions or comments.

    If you believe you received this email in error, just give me a shout and I’ll remove your email from our data base
    Thank you in advance and I hope to hear from you soon.
    Marius
    --
    Marius C Gaina
    Affiliate Account Manager
    GoWild Affiliates

    Email: mariusg@gowildgaming.com | Skype: mariusgc3
    Facebook: GoWildAffiliates | Twitter: GoWildAffiliates"""
     
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  16.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Yes, that Marius made himself look a bit of an arse by sending out those dumb e-mails - NOT the best way to create a good first impression! :mad:

    I am also still a bit pissed off about Go Wild selling MY 450 UK players to 32Red in September 2014... Who then ALL coincidentally stopped playing :mad:

    That aside, to be fair they have been the best MG casino I have ever promoted in terms of player attraction, retention and earnings.

    It is extremely sad for me as a player to see the demise of the stand-alone MG casinos (STILL the best gaming experience IMHO), but of all those remaining, I have to say Go Wild is the best of the bunch.
    Which leads to my 3rd annoyance - because I live in the UK, I can't play there myself! :mad:

    KK
     
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  19.  
    AussieDave

    AussieDave 17 years & still going!

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    Granted it did not affect me directly but as affiliate who send players to a partner, it did make me uneasy about the level of trust and good faith, I actually have when dealing with GoWild.

    That entire UK sell off, left GoWild affiliates who don't use GEO IP tracking, out in the cold.

    It's things like this, which I use to judge and weight up these days, against who I choose to promote.

    Like yourself, I'm over the lip service of some aff programs and AM's. When I work with a program, when I place their casino(s) on my sites, I'm giving them advertising real estate, base on what I'm promised & or led to believe. When those "New Players", don't amount to squat, then I'm not a happy camper because I feel like I've been feed a load of bollocks.

    It's a double whammy because I could have put up another program or added an additional banner etc, for a casino who is bring in dollars. Who actually do have a decent rentention and work towards converting sign-ups into depositors.

    Hence, when I'm told these days to send more players, my only thought is... hmmm this casino is working on number volumes and that's it. My view to that is... thanks but no thanks!
     
    Last edited: Jul 21, 2016
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  21.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    This program lost its glory a long time ago, those affiliates that contacted me all reported similar issues: players that were customers for years all stopped playing. Sounds familiar to Starpartner, Brightshare and Fortune Affiliates ....avoid promoting if you are cheated
     
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  23.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I closed my account quite a while ago. Haven't looked back since.
     
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  25.  
    bonustreak

    bonustreak Administrator Staff Member

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  27.  
    GoWildCasino

    GoWildCasino Affiliate Program Representative

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    Hello everybody,

    We greatly appreciate your input and we ensure you that we will keep everything in mind in order to keep improving our affiliate program.

    @ AussieDave,
    To address your concerns:

    We agree that the industry is getting more and more competitive by the day however Microgaming still boasts the largest game library which includes blockbuster titles like Jurassic Park, Terminator and Game of Thrones and with new titles being added every month. In addition, MGs have recently added and integrated games from 3rd party providers (such as Rabcat for example) and is looking to add more games to its portfolio.

    The payment time for winnings varies on a case by case basis, being influenced by a range of factors (e.g player KYC, payment method etc.). Additionally, we are restricted by certain banks and payment processing which may cause further delays. Nonetheless, we do our best to pay players’ winnings as fast as possible and we are in the process of implementing new systems that will soon allow significant decrease of processing time.

    Referred Players that don’t immediately convert are targeted by extensive conversion campaigns through multiple channels (e-mail, phone, sms). Conversion campaigns are mainly focused on, but not limited to, promotional bonus offers.

    Document verification times are also influenced by a multitude of factors and vary on a case by case basis. Given your example, a proof-of-id verification where everything is in order should be completed within same business day.

    @bonustreak
    Bundling only applies if you choose to promote both our brands. Furthermore, we have No Negative Carry-over so our partners get a fresh start ever month, regardless of how bad the last month was.

    Our brands are licensed by the Malta Gaming Authority; we do not hold yet a specific country license.

    If you have concerns related to the figures of a particular affiliate account, please e-mail your dedicated account manager and I am sure he will be more than happy to provide you with further clarification. I will provide him with heads up regarding your concern.

    @KasinoKing

    Point taken we will keep improving our affiliate recruitment process and, in the meantime, we apologize for any inconvenience we might have caused.

    Unfortunately, as you’ve mentioned, GoWild Casino does not allow access from the UK. This might change in the future, rest assured that we will notify in advance of such change.

    @everybody

    Since a lot of you have mentioned the UK players transfer from back in 2014, we would only like to re-confirm that after investigating all the possible options while keeping in mind our affiliates best interests, we have decided that was the best solution, granted we could no longer operate in the UK.
    We would also like to remind you that this matter has been extensively and openly communicated and clarified both through personal communications as well as public forum threads.

    Again, we would like to thank you all for the feedback and assure that each point is taken in consideration.
     
  28.  
    SnazzySlots

    SnazzySlots New Member

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    @KK - I'm seeing exactly the same.

    All Migrated players STOPPED playing when they went to 32Red. Too sinister for my liking.

    These guys like to offer bad rev share (in my case) but insist on top positions. Retention seems really bad. I have given up even communicating with the AM's - they bore me with the same old rhetoric about getting them better positions and they will convert or increase rev share. Even players that sign up fail to be converted and I see no benefit of pushing them any more.

    @Gowild - Please don't bother to tell me to contact an AM - I have no interest. Just relaying my personal experience.
     
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  30.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I would expect a % of migrated players to stop playing (for various reasons) but not 100%.
     
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  32.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    the same here and ALL my friends have the EXACT some issue ALL PLAYERS THAT WERE MIGRATED STOPPED PLAYING ........ send us more traffic we will thank you for it ..... you stink I am that stupid ?..........
     
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  34.  
    LandofOz

    LandofOz Affiliate Guard Dog Member

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    A good reason not to re-list them.
     
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