Casino Club closes all player accounts from Netherlands!?

[Bonus Paradise]

As a player we got the e-mail you see below,


Would be interesting to know the reason behind this move.

And the main question is, why have I as affiliate not been informed about this yet?

We regret to inform you that due to security reasons, CasinoClub management has made the difficult decision that players from Netherland will no longer be permitted to play in the Casino from February 3rd, 2010.

In case you have a positive balance on your account, kindly withdraw it as soon as possible. Information on how to do so can be found on our website: https://www.casinoclub.com/en/CasinoClub/Payments.aspx

You can contact WebDollar, our financial provider, directly at:

info@webdollar.com

Or by phone at: +35 02 00 02 225

You can also contact our friendly customer support representatives who will be glad to assist you in any way possible at:

support@casinoclub.com

By phone at: +35 627 780 102

By livechat -see our website for connection options

Or by fax at: +49-3221-10899-1636

We wish you luck in your future endeavors and hope you have enjoyed your time at CasinoClub.

Sincerely,

Mark West Casino Manager

 

[Engineer]

Also, did you know that they are closing SlotsClub.com, less than a year after it opened? I happened to see that bit of info the other day at CM. Affiliate Club never notified me directly about this, though. Why did I have to hear it through the grapevine?

 

[Rachel]

CasinoClub has recently been targeted by fraud players from the Netherlands and has therefore decided, that players from the Netherlands will no longer be permitted to play in the casino. This measure will be implemented on Feb 3rd,2010. We will be back in the Netherlands in the near future, after reviewing the situation.

We apologize for not informing our affiliate partners before informing our players. We are now in the process of updating all of our affiliates that are currently promoting CasinoClub in the Netherlands.

If you have any further questions, please feel free to contact us at info(at)affiliateclub.com

 

[Engineer]

What about Slots Club?

 

[Rachel]

Regarding SlotsClub - each of our affiliate managers has personally informed his/her affiliates regarding this via email. I’m sorry to hear that you didn’t receive this email and would like to check it, any chance you can send me your affiliate details via private message or email?

 

[Engineer]

Hi Rachel,

Sure, no problem -- my aff ID is 655047. Thanks in advance.

 

[Kat-Affiliateclub]

Hello,

I would like to post that I got in touch with Engineer and everything seems to be clear now.

Thank you.

Katerina

 

[Engineer]

Yep -- thanks Kat. ;D